Webmeeting Portal Expired

[georgewillow]

So my 3CX webmeeting for 3CX phone system says my portal expired. My only recourse is to pay $500 before I'm allowed to talk to support who probably just needs to reset our account. Wow that's terrible. Sorry I didn't buy from a "partner" who I sure would not be helpful either. Pretty frustrating.

 

[georgewillow]

Is there any way I can get help with this error without purchasing support?

 

[georgewillow]

I tried contacting my retailer which not surprisingly they have no clue what I am talking about since they sell a million products. They also want to charge for support. This is crazy. This has nothing to do with anything under my control. I shouldn't have to pay for support for an issue outside of my control. This is just a silly account issue which I have no recourse. I would create a separate webmeeting account if I could, but all options are grayed out and I get that message above if I try anything.

 

[craigreilly]

perhaps someone from 3cx will step in as they sometimes do.