Webmeeting will not launch.

[Keith Hurban]

On one of my computers at the office will not launch webmeeting. When you log into the webclient and hit the "Webmeeting" it only shows a 3CX logo with "Welcome to 3CX Webmeeting" below. It should show the camera feed with a "Join Now" button. Same thing happens if I try to click a link to join a meeting. Happens regardless of person logged in.



I've tried my best goolgefu, but can't find this one. Any help would be appreciated.

 

[StefanW]

@Keith Hurban so all users on your PC don't work but on another PC/MAC/APP do work.
Any particular AV software installed on your PC which makes it different from all the others?

 

[Keith Hurban]

I was able to fix it. It was also not working in Firefox, but I loaded the "New Edge" and it worked there. Figuring it's something with Chrome, I uninstalled/reinstalled it. I don't know the cause but now it works.

Thanks.

 

[StefanW]

Chrome or Firefox?
Maybe you have some very strict rules enabled for loading content?

 

[JohnS_3CX]

If you face this issue again with Chrome or Chromium Edge, try to launch an incognito window and see if it works. If this helps, then you probably needed to clear the cache.