What are the APIs available in 3CX

[high6ph]

Hello, I was checking https://www.3cx.com/docs/crm-integration/

And I saw that there are 3 possible APIs

• Contact lookup
• Contact creation
• Call journaling

I just want to know if we can have an API to CRM when the call is connected with the following parameters?

Caller No | VoIP No | Queue/ Product No | Agent Extension No

PS: I do know that I can setup an Action URL when the call is connected, but for this question I want to know if 3CX can trigger an API post request.

 

[edossantos]

No, there is no way to invoke a web service on call connected. Please feel free to suggest this on the 3CX ideas site:
https://www.3cx.com/community/forums/3cx-ideas/