When Listening In both Web Client and Desktop App show Barge In

[JoshNSN]

My client has a call center and recently the managers have been complaining that both 3CX Web Client and Desktop App show the call as "Barge In" even when they select "Listen".
This confuses them, which causes me more work. Is there a setting or will this be a system/client update to correct?

I tested with another client's 3CX system and it is showing the same thing.

 

[Charles_3CX]

Regarding your question, please note that all the features, Barge in, Listen, and Whisper, are all part of the Barge_in feature and will all display as Barge_in.