Where is Add CID Rule

[felipeg007]

I am looking for the Add CID Rule for Inbound Rules - Routing incoming calls.
It is described here:
http://www.3cx.com/docs/manual/inbound- ... vorfngfl2b

“Add CID Rule.”

I have looked on both version 12.5 PRO and 14 SP3 PRO and can not locate it.
I am trying to route calls based on Caller ID.

Thank you
Felipe Garcia
Wilson Sporting Goods\Amer Sports America's

 

[leejor]

Did you try...

Select Inbound Rule, from left column

Click "Add DID" from the top menu

Under Number Mask, Inbound Rule Type...use the drop-down menu and select Caller ID Number/Mask

It could be slightly different depending on the version you are using.

 

[felipeg007]

Yes i tried this under Inbound Rules:
"Inbound Rule Type" Caller ID Number/mask . For anyone else looking for this. this works but the rule needs to be above all your DID rules.

Thank you