Wordpress chat to multiple queue's

[tys-b]

How can i setup live chate on wordpress witch multiple chat queu's

for example the car sales pages needs to chat with the car sales queue

and the car renatal pages needs to chat witch the que of rental agents ?

as far i can see you can only link one chat queu ?

 

[Constantinos Constantinou]

Hello @tys-b ,

This is possible in a workaround way.

If you are using the WordPress plugin, you can explicitly set in what pages you want to use the plugin or not. On those pages that you want to have different configuration, you can use the code generator (https://www.3cx.com/live-chat/code-generator/) to populate HTML script with another queue.
On those specific pages that you want different queues, you will have the HTML script in place.

If you are using any other CMS or standalone HTML,you will generate multiple scripts that can be placed in different pages, with different configuration (queues) .

 

[tys-b]

yeah oke we already looked at the html method but i was hoping on a basic solution using the plugin because that would be much better and more easy to do.

Maby this is something to look into for featue updates, i'm sure this would be usefull for a lot of larger companies?

 

[Constantinos Constantinou]

Definitely is something that will be part of our upcoming releases.

 

[tys-b]

a oke that is good news! so i can safely tell my marketing team this feauture will be available some time next year. (and i completely understand developments takes time)