WORDPRESS X 3CX PROBLEMS

[Ruymar Castro]

Ave the following error when trying to use 3CX Live Chat & Talk:
Access to the search at 'https://onlytel.my3cx.com.br/16001/MyPhone/c2cinfo?c2cid=falecomaonlytel' from the source 'https://www.onlytel.com.br' was blocked by the CORS policy: Response to confirm that the request does not pass the access control check: No 'Access-Control-Allow-Origin' header is present in the requested resource. If an opaque response meets your needs, set the request mode to 'no-cors' to fetch the feature with CORS disabled.
onlytel.my3cx.com.br:53001/MyPhone/c2cinfo?c2cid=falecomaonlytel:1 Failed to load resource: net :: ERR_FAILED
callus.js? ver = 1.5.3: 27 Close when contacting the telephone service URL. Select the telephone system URL parameter and verify that CORS requests are allowed on the current domain.

has anyone had a similar problem and solved it?

 

[Constantinos Constantinou]

Hello @Ruymar Castro ,

Please make sure that you execute point 4 on our guide. Without this one, you will get this error.

https://www.3cx.com/docs/manual/live-chat/

 

[Ruymar Castro]

Yes, I performed step 4, but the error occurred when typing the site, it must be in the https: // www format and not as suggested in the document.
https: //my-site-0.example.com; https: //my-site-1.example.com.

After switching to the correct format it worked.

Thank you!