WP Live chat time-out

Sven Witlox

Customer
Advanced Certified
Joined
Nov 16, 2017
Messages
34
Reaction score
13
Is it possible for the website Live chat if an agent does not answer the chat within 60 seconds that
after this time an "away" message is sent in the chat?

So if someone is temporarily not available in the chat the customer receives a request to fill in their
emailaddress or phonenumber for callback?
 
Upvote 6