Yealink T46G phone - How to Make BLF Work with Prefix to Intercom

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engin411

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3CX, latest version, with latest Yealink default phone templates. I need to program a custom button on my T46G phone to hold *9 as a prefix. The idea is to push the prefix button (labeled INTERCOM) and then a BLF button in order to make an intercom call to an extension. The Yealink help page here http://support.yealink.com/faq/faqInfo?id=95 makes it look easy, but I don't see the "Prefix" button type in 3CX when adding a new BLF to my phone.

On the Yealink phone, I can manually push *9, then the BLF, and it works. But I want to program a button on the phone to hold the *9.

Any suggestions?
 
Custom Template until 3cx adds "PREFIX" to the phone setup.
 
Or remove the provisioning path in the phones and manually configure.
 
Thanks guys. Appreciate the assistance. Guess I'll do the custom template for now.
 
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