Yealink T54W Router phone cannot connect

[George_WB]

Hi,

I am trying to establish an SBC connection using a T54W and I see the connection going up and down all the time. Below is from the phone log.
This is a remote phone and its purpose is to replace existing SBC installed on an SBC and both are connected concurrently. Is this the issue causing the new SBC not to work properly?

CRIT | 20230612-143136.449 | 3CX | SBC | 3069698688 | Log.cpp:158 | ====================== 3CX SmartSBC 18.1.2 @  ======================
CRIT | 20230612-143136.450 | 3CX | SBC | 3069698688 | Log.cpp:159 | Log started: type = file, level = ERR, size = 2097152, resip = ERR, remote = -1
CRIT | 20230612-143136.456 | 3CX | SBC | 3069698688 | Bridge.cpp:28 | System Clock: resolution 0 microseconds, not monotonic
ERR | 20230612-143136.460 | 3CX | RESIP | 3069698688 | ssl/Security.cxx:268 | Error calling stat() for //.sipCerts: No such file or directory
CRIT | 20230612-143136.468 | 3CX | SBC | 3069698688 | RPiTunnel.cpp:477 | Running in console mode
ERR | 20230612-143142.476 | 3CX | SBC | 3069698688 | TunnelTcp.cpp:614 | SSL error (5):
ERR | 20230612-143142.477 | 3CX | SBC | 3069698688 | TunnelTcp.cpp:305 | Bridge failure on secure read: Unknown system error
ERR | 20230612-143148.492 | 3CX | SBC | 3069698688 | TunnelTcp.cpp:614 | SSL error (5):
ERR | 20230612-143148.493 | 3CX | SBC | 3069698688 | TunnelTcp.cpp:305 | Bridge failure on secure read: Unknown system error
ERR | 20230612-143154.608 | 3CX | SBC | 3069698688 | TunnelTcp.cpp:614 | SSL error (5):
ERR | 20230612-143154.608 | 3CX | SBC | 3069698688 | TunnelTcp.cpp:305 | Bridge failure on secure read: Unknown system error
CRIT | 20230612-143154.609 | 3CX | SBC | 3069698688 | RPiTunnel.cpp:494 | Stopping: Maximum number of connection attempts reached
CRIT | 20230612-143154.974 | 3CX | SBC | 3069698688 | RPiTunnel.cpp:489 | ** Main console thread exits.

 

[JohnS_3CX]

Hi George,

ERR | 20230612-143142.476 | 3CX | SBC | 3069698688 | TunnelTcp.cpp:614 | SSL error (5):
ERR | 20230612-143142.477 | 3CX | SBC | 3069698688 | TunnelTcp.cpp:305 | Bridge failure on secure read: Unknown system error

What you see here means that the built in SBC in the phone cannot establish a connection on your PBX due to an SSL error.
It looks like there is some kind of network issue preventing you from connecting.


Note: If you are using WiFi (unsupported), please switch to using LAN.