I am trying to reinstall the 3CX SBC ISO from scratch from a USB drive onto a different Intel NUC I have. I keep getting the error message "3cx sbc download failed to retrieve the preconfiguration file" during install. Upon searching the forum, I see that this was previously seen to be an...
EDIT:
I shut down the VM, took another VM snapshot, and booted up again.
After boot up I ran it from my own bash env with just "sudo ./sbcdebian12to13.sh" rather than "sudo bash sbcdebian12to13.sh" and hey presto - it worked! I can't say if it was the reboot or calling the script directly but...
Hello,
we have two users, that use a Yealink W60B DECT behind an SBC.
Under the Team page of the dashboard they show a grey box, without saying not registered, and won't let me monitor call quality.
But under the Admin page they are registered, when calling they work properly.
The DECT is on the...
Hello,
I was trying to install the 3CX SBC on debian and downloaded it from the partner portal https://downloads-global.3cx.com/downloads/debian12iso/debian-amd64-netinst-3cx.iso
Tried also the link from the public KB, it's the same : https://www.3cx.com/docs/installation-sbc/
After creating the...
Hello,
We are experiencing a critical issue with several Yealink T53 and T54W phones configured in router phone mode (SBC).
The phones randomly freeze, both during calls and in standby mode.
During a call:
The device freezes completely.
The screen still displays the ongoing call.
The user can...
Scenario: We have a customer that rents temporary space a week at a time to multiple tenants. Can we use 1 SBC across all the tenants or does each tenant have to have it's own SBC? We are looking to switch our current multi-tenant system to 3CX for this project.
I am trying to configure a custom template for a hosted 3CX install, v20 U7, all phones are behind an SBC in the office. There is a receptionist using a Yealink SIP-T46S phone and I am trying to create a custom template, now that they work with hosted 3CX, to configure BLFs for 3 users on their...
As title says- I am prepping an on prem instance to move to the 3cx hosted cloud. In previous software versions, you could update the local IP to the FQDN, the provisioning method, and you could set the SBC, and push a restart. I moved several systems to the cloud this way without issue. In...
SBC 18.1.36 do not update to 20.0.100 unless reinstalled:
Some of the SBC (Pi 4) Systems are running on v. 18.1.36 and 20.0.100.
We tried updating the v. 18.1.36, but found that we eventually had to reinstall the one we tried updating.
Is there going to be a way to push an update to an SBC as...
I noticed in the v20 Update 7 release notes that it says, "marked RTP traffic as high priority (TOS 46) ".
When I upgraded to v20 about a year ago, I was surprised that the latest SBC software doesn't set industry standard QoS markings. I got to work in nftables to mark packets with correct...
We want some SBCs for companies with many phones, but looking at the requirements guide (https://www.3cx.com/docs/recommended-hardware-specifications-for-3cx/), I see that certain processors are recommended for 100 connected extensions. The issue is that it says “Up to 100 (10 BLFs per device)”...
I would like to change the IP Address on eth0 of my Raspberry Pi SBC. Can I simply go into the sudo nmtui utility and make the change? Will I need to do any other configuration changes at my Hosted 3CX SBC profile screen, or any other place on the Raspberry Pi?
I have successfully installed a new SBC by following the directions from 3CX. It's up and running. I am curious if it's recommended to change the "pi" login password from "raspberry" (as directed in the instructions) to something not publicly known and more secure. Will changing this password...
We have multiple Yealink t42S running 66.86.0.15 behind a Raspberry Pi SBC, the phone provision i.e. receive new admin password etc, but they fail to register. The handset do not appear in pnp on 3cx either. This is on a mulitenant. Any advice would be appreciated.
First off, I am aware that Multicast Paging behind an SBC is not possible without extra hardware.
We have insurance mandates at our primary location that require a proper alerting system in case of an emergency.
We have been using multicast with everything (200+ phones in 4 buildings)...
We have local Yealink 54W IP phones on Voice VLAN with 3CX supported firmware and 3CX standard yealink model template.
We have onsite linux 3CX SBC for the Yealink IP phones.
Our 3CX instance is hosted in the cloud by one of the certified providers.
Question:
When a conversation (RTP or SRTP)...
Hi I got a strange issues where Router Phones are able to register and SBC register as well but the Normal phones are unable to register to the SBC on both router phone or Debian.
I did try to activate verbose logs on debian config file. /etc/3cxsbc.conf but when I restart the services the...
I have created a bridge between two 3cx systems and the slave is seeing presence information from the master, but the master is not seeing any presence information from the slave.
Despite this, the bridge is showing as active on both systems and calls are working fine in both directions.
Of...
Is there a way to force a SBC to reprovision itself?
The reason I ask is I have 3 sites:
A, the main site with a v20 PBX on Debian
B with a fair amount of users and calls
C with only a few phone users
B and C connect to A via a site-to-site (IPSEC) VPN and routing is in place so all 3 sites...
I have a question / issue.
I have a setup with some Fanvil X7A and yealink phones, connected via a (virtual) SBC hosted on the local LAN. This works great.
Now i need to migrate from this SBC to a new one, as we also will be migrating from Hypervisor and a different internal IP range.
My idea...