Your PBX cannot connect to https://domain.3cx.co.za. Please check your network settings.

[mohamed hamed]

when i try to Synchronize web meeting it failed with message Your PBX cannot connect to https://domain.3cx.co.za. Please check your network settings.

Webmeeting Synchronization (Network error) , I restored the backup 2 days ago but still i face the same issue.

also i can send email from 3cx server but i can't do it from my office 365 email.

note:- I opened all ports.

how can i solve it?

 

[VasilisV_3CX]

Hi @mohamed hamed,

In your 3CX Management Console >> Settings >> Network >> Set the "External IP Configuration" to Dynamic.

Restart your services from the Dashboard.

Give it a few minutes (15 - 30 minutes) and check again.

 

[mohamed hamed]

Hi @mohamed hamed,

In your 3CX Management Console >> Settings >> Network >> Set the "External IP Configuration" to Dynamic.

Restart your services from the Dashboard.

Give it a few minutes (15 - 30 minutes) and check again.

The webpage at https://domain.3cx.co.za/join/NAJjkz3CWPVDx8b3NUZPm7OX?embed=true might be temporarily down or it may have moved permanently to a new web address.

this message appear at webclient->webmeeting after switch it to dynamic and still network error

 

[mohamed hamed]

Hi @mohamed hamed,

In your 3CX Management Console >> Settings >> Network >> Set the "External IP Configuration" to Dynamic.

Restart your services from the Dashboard.

Give it a few minutes (15 - 30 minutes) and check again.

may be this issue related to parameter WEBMEETING_FQDN value ?

the value is same as FQDN of the server

 

[mohamed hamed]

may be this issue related to parameter WEBMEETING_FQDN value ?

the value is same as FQDN of the server

resolved after editing WEBMEETING_FQDN value

 

[VasilisV_3CX]

Hi @mohamed hamed,

I will PM you shortly regarding this.