email

  1. sanch6

    Solved SMTP logs ?

    Hello, Is it possible to view the SMTP logs directly on the PBX running Debian? I'm using 3CX's SMTP servers, and two users aren't receiving any emails (test emails or forgotten passwords). Other users on the same domain are receiving them. If I change the user's email address to my own, I...

  2. How to set From address with Google Workspace integration enabled

    Since enabling the new Google Workspace integration in 3CX, all voicemail emails to users are coming from my email address, when they should be coming from a generic email. Is there anyway to adjust the sending address, or will I have to disable the "Use Google Workspace to send emails" feature...

  3. Welcome Email - v20

    Is there a way in v20 to send Welcome emails? The closest I can see is the similar "Reset" feature, but that can't be used without forcing existing users to reset their passwords. We used to have various scenarios where it was helpful to send the Welcome email to a single user, group of users...

  4. Not getting Transcription in Voicemail Emails

    We're having an issue where we get the email with voicemail audio file, but not the transcription. We don't have any custom parameters or templates, everything is default. I've tried it with the M365 Email Server, and the 3CX SMTP server. Both send the email correctly with the voicemail...
  5. Karl Malone

    3CX Not Sending Voicemail Emails for One Extension

    Hello, We have an issue with 3CX failing to send voicemail emails for a particular extension on a phone system we manage. We've confirmed that the extension has new voicemails, but no email notifications were sent for about a full day. We are using a third-party SMTP service, which is working...

  6. Change e-mailserver & automatic URL

    Hello Team, Today, an integration was set up between 3CX and Microsoft for the client. The client also had a few additional questions to which I did not have the answers. They were wondering whether it is possible to have the 3CX URL automatically pre-filled, I've added a picture of the field...
    • Net4IT
    • Thread
    • email fqdn
    • Replies: 0
    • Forum: Other

  7. 535: 5.7.0 Denied On 3cx SMTP Server

    Yesterday around 10:30am EST our 3CX server started failing to send VM emails to our users using the 3CX SMTP Server. We are getting the error 535: 5.7.0 Denied in the logs. I was able to switch over to a custom SMTP setup and the emails for VMs began to work again. We have not changed our IP on...

  8. v20 (hosted) backup email notifications gone

    Hi, Can we have this back please :) Thanks !

  9. Voicemail sending email address change

    After updating to version 20 and switching from Google to OpenAI Whisper for VM transcriptions, the VM emails are coming from my email address. How can I switch the sender email? Thank you.

  10. Not Receiving Voicemail Emails

    Hello. We are not receiving voicemail emails. I've tried three different email addresses, two of them are gmail, one is on an Exchange server and none come through. There are no logs on spam filters or anywhere else, seems like the emails never reach their destination. Might have something...

  11. V20: No %%SIPDOMAIN%% in Email Templates

    In V18 the subject in the email templates (in german) is: "Versuch eines Anrufs in ein gesperrtes Land – %%SIPDOMAIN%%" In V20 the subject in the email templates is: "%%GROUPNAME%%: A call has been placed to a blocked country code" If a client / partner supports several 3CXs, she/he doesn't...
    • 3cxjan
    • Thread
    • email template v20
    • Replies: 0
    • Forum: Server

  12. 3CX V 20 email issue

    when try to Test email send by 2cx i get message Resource temporarily unavailable , but it still working with V18

  13. Emails Not Sent to Specific Email Address

    Hi All, We have a client running 3CX Enterprise v18.0 (Build 20) in AWS (Debian 9). They reported that welcome emails sent to one extension were never received by the associated email address. I performed a message trace and found no messages from 3CX delivered to the end user's Microsoft 365...

  14. CFD Mailing

    Hi everyone, I have the following detail when making my cfd and exporting it works well, it stores the csv file properly, however I want to send it to me by email but this action is not completed.

  15. Trying to change registration email to stop clients from getting late payments emails at their request

    Hello, I have all of my customers wanting to disable the emails they get saying their payment is late. I am aware this may not be possible to disable it but if I change the registration email to a different one than their normal one would that work? Would it mess anything else up or affect...

  16. Solved 3cx SMTP Server blocked by DNS Blocklists

    The 3cx Mailserver (168.245.58.221) is blocked by dnsbl-1.uceprotect.net and other Blocklists. Registration Mails and Notifications cant be sent. Please resolve.

  17. Variables as file name in Email Sender

    Hello, We're trying to send a call recording as an attachment in CFD Email Sender but we want to send the audio file with a unique name. Is there a way to use a variable in the attachment name?
  18. HugoWiff

    Issues with Custom SMTP Sever

    Custom SMTP Server with Google Workspace stopped working for us about a week ago, I have double checked that the credentials are correct but I am receiving the error message '5.7.8 Username and Password not accepted. Learn more at 5.7.8 https://support.google.com/mail/?p=BadCredentials...
  19. David Liddle

    Feedback: "Extension Welcome" message, 18.0 (Build 912)

    Greetings, all! I couldn't help but notice that there are a few formatting changes to the extension welcome message that I don't think are an improvement over the previous version. They may just be oversights. The section called "Your Account Details" in MAILTEMPLATE_EXTWELCOME_DEFAULT uses an...

  20. Solved Sending Welcome emails and Voicemail to email stopped working for external users with Different domain

    Hi All, I have two different groups of users on my 3cx system: Group one with @ABC.com email domain Group two with @EFG.com email domain I have been using the same custom SMTP server for years now without any issues, sending welcome emails and voicemail to email to both different email...
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