robert.taylor Gold Partner Advanced Certified Joined Aug 19, 2014 Messages 42 Reaction score 10 Sep 12, 2022 #1 Hi Testing Zendesk Integration and the test seems to be changing the number i am testing with ... anyone seen this ? Screenshot attached Attachments ZendeskTestResult.PNG 30.5 KB · Views: 9
Hi Testing Zendesk Integration and the test seems to be changing the number i am testing with ... anyone seen this ? Screenshot attached
Evolute IT 3CX MVP Gold Partner Advanced Certified Joined Feb 6, 2018 Messages 11,200 Reaction score 7,012 Sep 12, 2022 #2 Here bud: https://www.3cx.com/docs/zendesk-crm-integration/#h.sh2udbgzpt45 Reactions: edossantos
TheodorosG_3CX Staff member 3CX Support Joined Jan 21, 2020 Messages 4,452 Reaction score 1,389 Sep 12, 2022 #3 Please ensure that the contact match strategy is set to match exactly. Reactions: edossantos
robert.taylor Gold Partner Advanced Certified Joined Aug 19, 2014 Messages 42 Reaction score 10 Sep 12, 2022 #4 Thank you guys
TheodorosG_3CX Staff member 3CX Support Joined Jan 21, 2020 Messages 4,452 Reaction score 1,389 Sep 12, 2022 #5 You are welcome