Zendesk plugin invalid_client

[Mark Elayan]

i am trying since days to make this work as my trial license is about to expire and i need to solve this before the purchase of 3cx.

When i try to authorize the 3cx zendesk plugin on windows client, it gives an error invalid_client:



I am using :
User name: my email address in zendesk
password: zendesk password
Client Secret: Secret generated from OAuth client tab in zendesk with no redirect URL

login using email and password in API is enabled.

please help

 

[edossantos]

This client side integration with Zendesk is deprecated. You should use the server side approach instead:
https://www.3cx.com/docs/zendesk-crm-integration/

 

[VoIPTools]

I understand with V16 we will have near feature parity between the server side and client side implementations? Screen pops?

If the server-side integration doesn't meet your needs, we also have a Zendesk client-side plugin you can try.

 

[edossantos]

I understand with V16 we will have near feature parity between the server side and client side implementations? Screen pops?

Yes, in v16 we're providing the same features than what the client side plugin provided. And even more...