Zoho CRM ZOHO

[UKBTS Ltd]

The zoho integration works well but we have 3 separate lines in and out.

How do we get the integration to only log one of the lines in and out instead of all of them.

 

[edossantos]

The integration is enabled server wide, so all the calls from or to external numbers will trigger the CRM engine. There is no way to enable it for specific lines only.