Property Developers Build Future-proof Communications with 3CX

Due to their continued growth and a need to connect employees across numerous sites, Pellicano decided it was time to also future-proof their business communications. Their current PBX lacked essential features and functionality needed to support future expansion and improve existing processes. After vigorously testing various leading solutions, Pellicano found that none stacked up to the cost savings, ease of management and functionality of 3CX.

The Challenge

Pellicano were using an outdated, proprietary PBX that was cumbersome and restrictive in their potential to scale. The company was limited in its ability to connect to multiple offices and provide a business presence throughout the organization.

What’s more, the phone system along with the ISDN lines they were using, proved to be complex and expensive to run. In order to bring their communications inline with their company values and mission, it was time to update to a more modern solution that could assist in further growth.

Rich in Features and Functionality at a Fraction of the Price

Whilst searching for an alternative phone system to their outdated PBX, Pellicano considered all major VoIP communications solutions for their business. After careful consideration, I.T. and Infrastructure Manager Sujith Kumar found that no other solution could compete with 3CX.

Pellicano chose 3CX reseller C2 Communications, to tailor their new system and deploy 3CX on-premise at both offices in just 10 hours. The installation included C2 SIP trunks and a number of Fanvil X4G and Yealink T46S handsets for a reliable, secure, and affordable solution. What’s more, Pellicano were able to utilize their existing I.T. infrastructure, making the most of their virtual environment and reducing capital expenditure.

pellicano

“Nothing came close to the features and functions that 3CX could offer, and at a lower price tag than any of the other systems we looked at. 3CX has proven to be a much more flexible and easy to manage solution for us, which has also helped us to save money and dedicate resources elsewhere.”

Sujith Kumar, I.T. and Infrastructure Manager, Pellicano

The Results

Because the 3CX system allowed Pellicano to install Fanvil and Yealink handsets at all sites and register them to a central server, the company were given a highly efficient, unified communications (UC) solution. Of critical importance, they were also able to reduce their telco bills by 50% with the C2 SIP trunks.

The Customer

Pellicano was established in 1967 in Australia by brothers Frank and Nunzio Pellicano. What started out as a humble, bricklaying business has grown to become one of the country’s leading developers. The company currently owns and manages over 170 properties, with over 300 commercial clients, and a diverse property portfolio comprising residential, commercial, retail, and large format retail, industrial, and hospitality sectors.

Since its inception, the company has grown to employ over 300 individuals across multiple sites in Victoria and Queensland. As Pellicano grew, so did its reputation for offering high quality, affordable property development and management services right through from design and leasing to selling and delivery. They are now an award-winning and innovative company that works to create future-proof spaces by incorporating cutting-edge technology.