3CX Connects the Number One Zoo in France: Zoo Parc de Beauval

With approximately 800 employees, and the mobile nature of working at a large zoo, Zoo Parc de Beauval was in need of a flexible communications solution that could provide them with the features they required to keep daily operations running smoothly, and reliable communication between employees no matter their location throughout the premises. Additionally, they were looking for a modern and powerful system that could cope with the current demands of the park, as well as carry them into the future.

The Challenge

The park and its employees were used to an outdated Mitel®* system that was costing upwards of €25,000 per year. In addition to the high cost of running the PBX, Zoo Parc de Beauval found the system to be unreliable, providing only a low quality of communication, and a hassle to maintain.

The park’s Network Telecommunications Manager, Sylvain Spodar, was in search of a modern solution that could reduce the overall costs associated with communications at the zoo. It needed to be powerful yet flexible enough to allow the park to be autonomous when it came to maintenance of the system.

3CX Offers a Solution

Before landing on 3CX as the ultimate choice, Spodar also evaluated systems from Mitel®. Ultimately 3CX’s flexibility, ease of management, and affordability were a no-brainer! Being an incredibly easy to manage system, the zoo would no longer need to rely on a third party for simple maintenance and everyday tasks. This was a crucial factor for Spodar. Mobile apps would allow park employees to roam freely around the grounds whilst remaining easy to contact. What’s more, 3CX proved to be a much more affordable solution.

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“3CX is a zero stress solution which has allowed us to allocate more resources elsewhere at the park. The system is also incredibly easy to install and manage, which has allowed us to maintain our communications in-house.”

Sylvain Spodar, Network Telecommunications Manager, Zoo Parc de Beauval

The Results

Since making the switch to 3CX with partner SETIPP, the park has seamlessly integrated their 150 snom IP phones, which are now managed and maintained by the PBX, to the system. Staff members have also been able to make use of the 3CX apps for Android and iOS, increasing mobility in the park. As 3CX is faster - and easier to install, maintain, and support, - staff productivity has also increased, with less time needed to focus on the running of the park’s communications. Perhaps most impressive are the cost savings that the park has experienced, with an estimate of up to 75% saved compared to their previous Mitel® system.

The Customer

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Zoo Parc de Beauval is a French, zoological park located in Saint Aignan in the Centre-Val de Loire region. Housing one of the largest animal collections in Europe, the park is dedicated to the preservation of animal species, and is situated on more than 40 hectares of land.

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