In this nugget, we shall discuss outbound call routing. Skills Covered What are Outbound Rules used for Configuring an Outbound Rule Review the full course of 3CX Phone System Training Videos at https://www.3cx.com/3cxacademy/ Previous Video: Configuring Inbound Routing | Next Video: Ring Groups [...]
In this nugget, we shall discuss Ring Groups Skills Covered Creating a Ring Group Ring Strategies available for Ring Groups Review the full course of 3CX Phone System Training Videos at https://www.3cx.com/3cxacademy/ Previous Video: Configuring Outbound Routing | Next Video: Call Queues [...]
In this nugget, we shall discuss Call Queues Skills Covered Creating a Call Queue Understanding the Basic Polling Strategies Configuring Call Queue Options Creating Basic Queue Statistics Reports Review the full course of 3CX Phone System Training Videos at https://www.3cx.com/3cxacademy/ Previous Video: Ring Groups | Next Video: Call Center Edition [...]
In this online training, we shall discuss how to configure the features enabled in the Call Center Edition Skills Covered Understanding the Advanced Polling Strategies Configuring the Call Center Edition Options Understanding the Wallboard Generating Call Center Statistics Reports Review the full course of 3CX Phone System Training Videos at https://www.3cx.com/3cxacademy/ Pr [...]
In this nugget, we shall cover Digital Receptionists, aka IVR. Skills Covered Creating of a Digital Receptionist Configuring the Options of a Digital Receptionist Review the full course of 3CX Phone System Training Videos at https://www.3cx.com/3cxacademy/ Previous Video: Call Center Edition | Next Video: Basic Troubleshooting [...]
In this nugget, we shall discuss various techniques which can be used to troubleshoot simple issues Skills Covered Using the Status of Extensions, Phones, Ports, Trunks, VoIP Providers and 3CX MyPhone Clients Troubleshooting using the Server Activity Log Troubleshooting using the Server Event Log Review the full course of 3CX Phone System Training Videos at https://www.3cx.com/ [...]
In this nugget, we shall discuss the various support options that you can use when you need to get additional information or help troubleshooting an issue. Skills Covered How to obtain support Appreciation of the Free support options Understanding the Support Packages Review the full course of 3CX Phone System Training Videos at https://www.3cx.com/3cxacademy/ Previous Video: [...]
London UK and Älvsjö, Sweden, August 2 2012 - 3CX, developer of the award-winning Windows VoIP PBX, 3CX Phone System, has today announced that they have appointed Telecom Providers, Teletek, as the exclusive 3CX Supported VoIP provider in Sweden, who will be offering free licences for 3CX Phone System, together with free IP Phones. From today, Teletek will be offering three new [...]
3CX Phone System Customers can now take advantage of a quality and affordable VoIP PBX solution thanks to successful integration with leading VoIP provider, hoiio. London, UK and Singapore – 17 July 2012 - 3CX, developer of the popular Windows-based VoIP PBX, 3CX Phone System, has announced that interoperability testing with Hoiio, who provide VoIP and telephony services worldw [...]
3CX Phone System version 11 is packed with features that extend user mobility and provides immediate cost savings to your telephony and PBX maintenance bills. It has been developed to work seamlessly with 3CXPhone for Android and iPhone - free softphones and full desktop phone replacements, which allow users to make phone calls via WiFi and 3G. Users can now take 3CX MyP [...]
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