Nick Galea

About Nick Galea - Page 7

CEO, 3CX

Nick is the CEO and Founder of 3CX. His love for innovation, visionary leadership, and 35 years in the software development industry have helped drive 3CX towards becoming one of the top communications systems across the globe. Presently, he continues this mission by placing most of his energy towards company operations, product strategy and vision.

V18 Beta 1 - Gearing up for release

V18 is feature complete! The latest and possibly last beta has an improved web client / Windows app as well as Microsoft Teams integration. New web client interface with BLF support We’ve consolidated the menu options on the left-hand side of the web client and desktop app,  adding labels to make the functionality of each item clearer. Contacts, Voicemail, Recordings and Settin [...]

V18 Alpha 5: New Native Desktop App

Alpha 5 is available now with an all new Windows Desktop App, eliminating the need for the Browser Extension (for Chrome or Edge). We’ve packaged the web client as a native Windows app using the same Electron framework used by Teams and Whatsapp, to give you a more reliable user experience on the desktop. Easily accessible, you can choose to keep the desktop app visible on the [...]

V18 Alpha 4 Now Available to V16 Users

Installations running on V16 Update 8 may upgrade to V18 Alpha 4, and also upgrade their Linux Operating System from Debian 9 to Debian 10. Only Recommended for Testing This is an alpha version, not suitable for production systems. If you want to use it for testing purposes, ensure you take a full backup of your system and store it in a separate location (not on the host). If y [...]

V18 Alpha 4: App Auto Selects Best Codec

V18 Alpha 4 is out now! Here’s what you can expect to find: App: Auto set codec depending on Network (WiFi/3G/4G) Set the default codec to use when the App is on the mobile network or WiFi. This allows you to automatically use a better quality codec when on WiFi (G711) and a different codec (G729) when the app is on a mobile data network for reliability and optimal bandwidth us [...]

V18 Alpha 3 - Fixes and Features

V18 Alpha 3 is here for you to try! Mainly fixes in this release but a few good changes too. Microsoft 365 user syncing, now in all editions! Previously a PRO license was required to sync Microsoft 365 users. In order to accommodate SSO for Microsoft 365 users we have made user syncing part of the standard edition. This way it’s easy to get customers onto 3CX, plus they can use [...]

By |April 16th, 2021|92 Comments

SSO and Boosted Performance in V18 Alpha 2!

V18 Alpha 2 is here for your testing! This version features some almighty security updates including SSO. We’ve also revamped overall performance of the PBX and smartphone apps for a more reliable experience and made managing the PBX even easier! SSO and update to Debian 10 Buster No more forgotten passwords or searching through emails! We’ve implemented SSO so that users and a [...]

By |March 29th, 2021|76 Comments

Scheduling Conferences is a Breeze! Out Now V16 Update 8

Good news: V16 Update 8 is now available! Conference scheduling has been improved to be more user-friendly. We’ve even made a handy little video so you can see exactly how to do it. Also in this update are additional SMS providers and the new, simplified way to connect Facebook. Learn the new way to schedule a conference We’ve updated the email/calendar options to make it clear [...]

By |February 18th, 2021|48 Comments

V16 U8 Beta: New Schedule Conference, FB, SMS

Our latest Beta includes a small but useful update to the “Schedule Conference” feature to ensure inviting participants to your meetings is even easier and more professional. We’ve also added two popular SMS providers, made a change to improve the performance of Live Chat, among other things. The new, best way to schedule a conference Selecting the correct calendar will ensure [...]

By |February 9th, 2021|47 Comments

3CX Roadmap & V18 alpha - Connecting Customers!

This roadmap blog post was supposed to precede v18 but the dev team was actually progressing so fast they actually overtook me on this “road”. And so this roadmap blog post doesn't just outline our vision for 2021, but it also includes the v18 alpha for you to download and check out this christmas! It's not feature complete but it allows you to test first hand an early v18. 3CX [...]

By |December 22nd, 2020|234 Comments

U7 Adds Contact Center with Facebook, SMS & Live Chat

Out now V16, Update 7 adds a complete contact center. No need to purchase add on solutions. Answer calls, live chat, Facebook messages and business texts from one single platform. Respond to Facebook messages directly from 3CX. Send and receive SMS messages from your business number. Know who is contacting you with CRM integration. Log, access and monitor all messages centrally [...]

By |December 8th, 2020|91 Comments