#1 enterprise ranking for Contact Center implementation.
3CX has earned 39 badges across 206 G2 Fall 2026 reports. Based on verified user reviews, 3CX was recognized in Contact Center, Call Center Infrastructure (CCI), VoIP Providers, UCaaS Platforms and Cloud PBX Platforms.
The results cover small-business, mid-market and enterprise reports, as well as global and regional grids. They reflect the continued trust businesses place in 3CX for straightforward and cost-effective communications.
Our Fall 2026 Achievements
#1 Spot for Contact Center Implementation
3CX reached #1 in the Enterprise Implementation Index for Contact Center, moving up from #2. Further Contact Center results include:
- #5 in the Enterprise Results Index
- #9 in the Enterprise Usability Index
- #10 in the EMEA Regional Grid®, up from #33
- #11 in the Latin America Regional Grid®, up from #17
- #13 in the Enterprise Grid®, up from #14
These results show strong performance across enterprise, regional and implementation-focused reports.
Strong Enterprise Results for VoIP
3CX maintained leading positions across several enterprise VoIP indexes:
- #2 in the Enterprise Implementation Index
- #3 in the Enterprise Results Index
- #5 in the Enterprise Usability Index, up from #7
- #7 in the Canada Regional Grid®
- #8 in the United Kingdom Regional Grid®
3CX also moved from #30 to #25 in the overall Implementation Index and from #32 to #27 in the overall Usability Index for VoIP Providers.
Progress Across UCaaS and Cloud PBX
Cloud PBX results included #4 in the Mid-Market Results Index, #6 in the Mid-Market Implementation Index and #8 in the overall Results Index, up from #10.
For UCaaS Platforms, 3CX ranked #7 in the Mid-Market Implementation Index and the Europe Regional Grid®. It also reached #8 in both the Small-Business Usability Index and EMEA Regional Grid®.
Thank You to Our Users
These results are based on feedback from 3CX users around the world. Every review helps us understand what businesses value and where we can continue to improve. Thank you to everyone who has taken the time to share their experience.
Read more verified customer feedback on the 3CX G2 reviews page.
About G2
G2.com Inc, the largest software review website, is a source of peer-to-peer feedback for more than 5.5 million active users. Their reports are notorious for providing real-time summaries of customer word-of-mouth and helping buyers handpick the best software solutions.
