Recent content by JoshWS

  1. JoshWS

    Experience with Android Cell phones attached in wifi only to use 3CX app?

    Might be worth trying 802.11r if your devices and access points support this. On unifi dashboard this is fast roaming. We have found that some customers this works better with than others so could definitely be worth an experiment
  2. JoshWS

    Cannot log in to the web client

    Were these the old root credentials or a system owner account? As Root Credentials are not a thing in V20.
  3. JoshWS

    Solved Call Script - single department in Holliday

    Have you tried the set all departments to holiday mode call script, and then limit to department at the bottom? This may work, i havent tried this myself however.
  4. JoshWS

    Yealink T54W SBC registered but extension wont register

    I thought the same we have left the devices provisoned behind other SBC's as we could not figure out the cause.
  5. JoshWS

    Yealink T54W SBC registered but extension wont register

    I have also experienced this issue, havent managed to find the cause or resolution. We ended up having to provision behind another sbc to get the device to register again.
  6. JoshWS

    Solved Yealink Phones showing incorrect time

    Hi John, Thank you for the quick response, looks like a firmware upgrade has done the job.
  7. JoshWS

    Solved Yealink Phones showing incorrect time

    Some customers yealink T54W on firmware 96.87.0.16 are showing the incorrect time. Looks like they have gone into DST time a week early. Anyone know how to recify this without having to manually go into each devices web gui? Cheers
    • JoshWS
    • Thread
    • yealink t54w
    • Replies: 7
    • Forum: Yealink
  8. JoshWS

    SBC instability

    Hi Stuart, We have had a few issues with the AX83H wifi phones being a router phone. We find that if we put them behind another hardwired router device or SBC we have much greater stability and quality
  9. JoshWS

    Outbound rules

    In the UK create a rule starting with 0, this means that any call to a uk mobile or landline should work. For international calls in the UK create a rule with 00. Assign this to your SIP trunk under route 1
  10. JoshWS

    Call Flow Script: Quickly Change Queue Login Status with Dial Code

    You could try creating a department for this specific queue then have the log out of queue script in integrations assigned to that specific department. I havent tested this myself but may work
  11. JoshWS

    Holiday Prompts

    You do not have to assign a DID to a script to play a holiday message, leave the DID assigned to where it was, and have the holiday script run Upon recieving a call on a trunk.
  12. JoshWS

    Callers are getting a busy signal message and hanging up when selecting a number from the auto attendant

    Check to see if the users are logged out of queues
  13. JoshWS

    3CX mobile app calls cutting out

    Do they call call mobile simultaneously also enabled? Ive seen this affect call answering when also logged into the app
  14. JoshWS

    I need advice on transferring calls to secretaries from the board

    if each indivudal board member has a DDI, send to Queue/ RG , then set the destination if no answer to forward to another queue with the secretaries in. Have this queue named as the name of the board member then this will display the queue name when the secretaries are called
  15. JoshWS

    Solved AX83H's accounts deregistering and dropping Wi-Fi

    We had a similar issue. For us the fix turned out that we couldnt use the Yealink AX83H's as router phones. We were getting lots of errors in the SBC logs. We we routed them behind a router phone on the LAN, this issue resolved itself.
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