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  1. SMB ISO issue

    The 3CX ISO needs to be able to connect to the internet or it will fail with errors like this. Make sure it has a valid IP (via DHCP or static) and that you aren't blocking outbound connections.
  2. Call Forward on W59R with DialCode

    Use a queue and have them sign in when they should be receiving calls.
  3. Latest 3CX Portal Updates: Downgrade SC & Remove Hosting

    Great update to the partner portal features. Its awesome to be able to see the user count so we can send proper quotes/info to clients that need to upgrade. Its also nice to easily downgrade customers sc as needed if they are compliant.
  4. V20 Update 10 Alpha: MCP, AI Server & More Admin Control

    What if the park spots are assigned to a department? Will that play department moh?
  5. Feature Request: Ability to selectively record calls based on direction

    With regions where you have to inform the other party of calls being recorded it would be helpful to have the ability to record calls based on direction (Incoming or Outgoing). For incoming the pbx can easily notify the customer that calls are being recorded and even give them opt out via the...
  6. Additional Digital Receptionist "Action" options

    Right now you have "play prompt and exit" which is helpful to play a message and hang up. I would love to have "play prompt and restart DR" (or whatever verbiage you want to call it) which would play the message and then restart the digital receptionist from the beginning. Often on a...
  7. Auto Restore on Fail-Over Systems runs at same time as backup

    If you use the Backup/Restore options with the selection of "Hourly" and use the same interval (8,4,2,1 hours) on both the Active and Passive system this will result in restoring the previous backup. At present 3CX runs the first hourly backup and restore at 00:00 and the next at the set...
  8. 3CX SBC Update BETA Including Debian 13 Support

    With 3CX still being Debian 12, will there be a separate ISO for Debian 13 with this new SBC?
  9. Can not add hosting to an existing system

    3CX Hosting is only availble in 8SC Professional and up through to 256SC. It is not available for 4SC Pro or 8SC Basic.
  10. Yealink T7x Out of Box Experience

    This works for me for Yealink T54W phones but not for Yealink T7x phones. Multiple systems, all with the "update automatically new phones to 3cx supported firmware (BETA)". Has anyone seen this work with the T7x phones?
  11. Advanced Queue Features in V20 Update 9

    Love it, thanks Kevin! Good to have you back too (i'm late on this one).
  12. Backups

    Heath, Are you sure the two systems are using the same cloud storage account?
  13. 3cx audio converter

    Also with Audacity you can convert multiple files all at once. Huge time saver when converting multiple files.
  14. Yealink WH64 and WH68 Headsets Answering Calls on Mute

    When they call out does it also do the same thing? Stupid question but did the user move the boom mic upwards? that mutes the headset automatically and can't unmute until it is lowered.
  15. DECT Headset recommendations

    The newer Yealink WH64 is a lot better than WH62. They learned a lot. Also you can order replacement ear cushions for both models.
  16. Router phone not connecting to 3cx Hosted PBX

    Try with a custom template and set the MTU to 1452. network.mtu_value = 1452 We have this giant customer with almost 400 locations. Some locations had MTU issues and this solved it.
  17. 3CX Transcription Stopped Working

    CW, They did say voicemail not recordings.
  18. Solved T54W SBC is up but extension wont register

    Is the Account1 outbound proxy address set to the IP of the phone?
  19. IP Phone Firmware Updates

    The one thing I saw discussed in the forum is that it fixes issues with large phonebook xml files causing the phone to perform slow.
  20. Yealink AX86R 180.87.0.6 Firmware intermittently bricking phones

    Put in a ticket with Yealink support. They can help you through this.