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  1. The database is stopped

    Hello, You can make outgoing calls and receive incoming calls. But we can't get reports on recent calls. the only reports we have date back a very long time. Even the event logs are from a very long time ago. It looks like the database is frozen at a previous date. Can you help me? Regards,

  2. Queue audio files

    Hello, There were audio that we found in version 18 that I could not find in version 20. As for example "noavailable_queuagents.wav" which was in System prompt. Can you help me please? Regards,

  3. Expired certificate

    Hello, Our license is underway. But the certificate has expired. We have version 20. How to update our certificate? Regards,

  4. V18 to V20

    Hello, Can backups of the old versions of the V18 be restored in the V20 version? Regards,

  5. Office hours problem

    Hello, We found that the transition from the V18 to the V20 modifies the office hours. In our call center, office hours were set at 8 a.m. - 6 p.m. (GMT). Since the V20, calls have started to enter 7 a.m. (GMT). Can you help me? Regards,

  6. Error creating FQDN: Internal Error on LetsEncrypt server

    Hello, We make a new installation of the 3CX system. But each time, I am notified this error Can you help me please?

  7. License payment and expired date

    We have V18

  8. License payment and expired date

    Are you on the latest v20u6 update? No

  9. License payment and expired date

    NO,

  10. License payment and expired date

    Hello, We have renewed the license before expiration of the date. We want to update the license key. But, there is a reported error. Which prevents activation. Regards,

  11. Certificat down

    Hello, You cannot access the 3CX management page because of a certificate problem. How can we solve this problem? Regards,

  12. Recordings Menu

    Hello. Why is the "Recording" menu not displayed in the 3CX SMB free version? Regards,

  13. Recordings Menu

    Hello; Why is the "Recording" menu displayed in the 3CX SMB free version? Regards,
    • voip13
    • Thread
    • Replies: 2
    • Forum: SMB

  14. Timetable report

    Hello, Can we have daily reports at different times? For example: daily call reports from 10am to 12pm. Regards,

  15. Automatic callback

    After a call from the customer, I must automatically call them back for a satisfaction survey. The callback must filter calls from customers who beep or hang up before picking up. These two types of calls are not taken into account in the callback. Calls supported for callback are those that...

  16. configuration SPA 3102

    Hi, I bought a SPA 3102 connected to an ipbx 3CX Phone System. I have 2 accounts sip callcentric. One that is on my softphone installed on my computer, the other account is configured on my SPA 3102. If I am abroad, I want to call my SPA, it transfers me on the PSTN line. I have the tonality. I...

  17. network instability

    Hi, I want to install 3CX Phone System in a company that has branches all over the world especially in Africa. Branches will connect to a centralized IP -PBX. the company is located in Africa, here we have stability problems Internet. We want a solution rebuste. What do you recommend as...
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