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  1. Solved Run Backup From Command Line

    Hi guys, Password for the admin login has been misplaced - I know it can be recovered by looking at the XML file in the backup. It seems as though the last backup was taken a while ago and the password has since changed. The username might have been changed as well. Still have root access to...

  2. Forwarding Rules - External number AND mobile

    @YiannisH_3CX thank you very much for your help and patience on this. I must say - it's extremely disappointing that what *I* would call a basic call flow cannot be achieved with 3CX at this moment in time. We've got quite a few clients that need to push calls out towards mobiles and have them...

  3. Security risk?

    I concur +1

  4. Inbound busy signal V15 and Vitelity

    Not quite sure what could be causing you trouble... Have you tested another trunk with another provider? It could be worth purging the log entirely, increasing the verbosity level, refreshing the trunk's registration and then placing an incoming call and seeing what gets logged? Don't suppose...

  5. Forwarding Rules - External number AND mobile

    @YiannisH_3CX whilst prepping to submit everything over to you, I deleted all the ring groups, dummy extensions and forwarding rules and did it all again. I figured out why the forwarding rules weren't working. On both dummy extensions I had "Announce Caller (Rebound)" enabled. When enabled...

  6. IVR Question

    Have you checked out the Playlists over at Settings -> Music On Hold -> Playlists ?

  7. Inbound busy signal V15 and Vitelity

    Try moving, G.711 U-law and G.711 A-law to the top of the list - see if that makes a difference? Do you have any other trunks that are having problems with inbound calls? Have you put your DID in the trunk's settings?

  8. Inbound busy signal V15 and Vitelity

    You created an inbound rule right? Where is that directed? In the trunk settings how many SIM calls did you set? Which codecs are you using on the trunk? Are they supported by your carrier? I've seen that error in the past, usually due to codec negotiation (not on 3CX though). What does the...

  9. Forwarding Rules - External number AND mobile

    @YiannisH_3CX any ideas as to why the ring group isn't following the forwarding rules?

  10. Forwarding Rules - External number AND mobile

    Checked and triple checked: Status of extensions 4321 and 4322 is Away. Forwarding rules forward to external number under status Away. I posted quite late last night and copied and pasted the line from extension 1000.

  11. Forwarding Rules - External number AND mobile

    @YiannisH_3CX although your advice was much appreciated, I just got around to trying out what you suggested and can confirm what @Luis Londono said and what @leejor suspected. The dummy extensions in the ring group are not following their forwarding rules. To negate all ambiguity here is my...

  12. Solved FTP Backup 3CX ver. 15.5

    Do you want to backup your system confs to the same machine that your 3CX installation is on? If so, you might as well just use the inbuilt backup engine which saves them to the file path below by default /var/lib/3cxpbx/Instance1/Data/Backups For remote FTP did you put the full FTP URL? Eg...

  13. Forwarding Rules - External number AND mobile

    We're making progress here @YiannisH_3CX ! I appreciate your patience on this one. What if voicemail is disabled? Where would the call rebound to? I feel like more people should know about that!

  14. Forwarding Rules - External number AND mobile

    Hi @YiannisH_3CX Totally get that - I take it there is no way of enabling the rebound feature for extensions that have "Ring my mobile simultaneously" enabled? Ok - that's clear. Ok - but to achieve this I would have to enable "Ring my mobile simultaneously" for the first dummy extension...

  15. Forwarding Rules - External number AND mobile

    @IoannisM_3CX thanks for getting back to me. I'm not exactly trying to get a ring group to call just my mobile. I need the incoming DID to ring the user's mobile if they do not pick up their IP phone, THEN forward the call to an answering service on another external number. I cannot use "Ring...

  16. Forwarding Rules - External number AND mobile

    Call an external number as if it were a member I see... It would be great if you could! I didn't find anything - it basically makes the ring group redundant if the incoming call does not forward according to the extension's rules...

  17. Forwarding Rules - External number AND mobile

    @leejor thanks for answering my post. I feel like I could have explained what I was after a little better... Done - so when a call comes in the iOS app and the IP phone are both currently ringing at the same time which is great. True - but when forwarding the call and enabling "Announce...

  18. spa 504g and V15 provisioning

    There should be a symlink in sites-enabled on Debian - if not the NGINX configuration is located at: /var/lib/3cxpbx/Bin/nginx/conf/nginx.conf

  19. Solved Outbound Call Problem

    I'm sure you've checked and re-checked the credentials - but it's strange that incoming is working and outgoing isn't and you're getting a credentials mismatch. Is the "Disallow use of extension outside the LAN" UN-ticked on the extension's option's page (I'm assuming you've set it up as an...

  20. Solved Outbound Call Problem

    Is the HT503 local or remote?
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