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  1. Integrating 3CX live chat with CRM

    Thank you so much.

  2. Integrating 3CX live chat with CRM

    Is there like a workaround for this or any idea when this will be done.

  3. Integrating 3CX live chat with CRM

    I recently added the 3CX live chat to our website and it works fine, but I will like to find out if the chat records can be integrated into our CRM so that all information and records about a lead or contacts are stored in the same place. Thank you.

  4. Live Chat not working - gray button

    Hi @kleidav76. Try to use only the TLD in the website's URL space. For example if your website is installed in a sub-directory say https://www.mydomain.com/website and you use it this way it won't work. Use https://www.mydomain.com/ only and try again assuming every other thing is done right...

  5. 3cx call flow designer Voice Input

    Great resource, thanks so much. This is really awesome. Thanks.

  6. Connect a callflow to a dialer.

    I fixed this.

  7. Connect a callflow to a dialer.

    Hi, I used the Set & Get Global properties as shown in the picture but could not get it to work. Is my make call part of the app the right way, the prompt playback CFD's extension is 1004. Thank you.

  8. Connect a callflow to a dialer.

    Sorry I'm back, so how do I pass the information from one CFD to another, what component do I need to use to ensure the seamless communication between the two CFDs? Thanks again.

  9. Connect a callflow to a dialer.

    Thanks so so much Frederick, are you saying I might not need the dialer at all and just use the Make Call component in the CFD app. I do have a MySQL database that I'm querying against. I will move the content of the dialer into my CFD app and give it a shot.

  10. Connect a callflow to a dialer.

    Thanks Frederick for the guide, I think maybe I didn't make my question clear enough. What I want to achieve is to be able to trigger the dialer from the call flow, the call flow has a series of prompts and requests that I will like to pass to the dialer to be able to make the final call to the...

  11. Connect a callflow to a dialer.

    Please any suggestion on this on how to go about it.

  12. Connect a callflow to a dialer.

    Hello all, Thanks for all the tremendous advises and guide, I was able to do more than I expected in a little time so much that I made a dialer and a callflow that that authenticate, record a voice message, playback the recorded voice message and also check if the user is satisfied with the...

  13. Help with dialer CallerID

    Thanks Frederick, but I don't know how to do this. Can you point in the right direction. Thank you.

  14. Help with dialer CallerID

    I think this will suit my scenario perfectly as long as there are no side-effects, the reason is that the dialer will be on a need basis, we don't want the dialer to be persistently on as it will have to be woken up by dialing it when required. Anyone that can help with scripting the Call Flow...

  15. Help with dialer CallerID

    Hi, I did this before to change the status using another CFD which worked but what I actually want to achieve is that we do have different announcements for our church that I will like to send out as reminders to people and it's not everyday. Also I want to be able to have the Pastors do this...

  16. Help with dialer CallerID

    Thank you so much for this, apparently I was able to figure it out yesterday night and also added a second database component to update the status field. It worked well without any issue but I don't know if it's good coding method, also I will like to be able to have it work some other without...

  17. Help with dialer CallerID

    Now I can connect successfully to the database but one problem remains and that's the CFD calls just only one number (the first number), can anyone please help with this.

  18. Help with dialer CallerID

    Thank you, I got it and it goes through now without hitch. However, if I don't want to continue to use the same CallerID, is there a way to make the CallerID to be dynamic. Thank you.

  19. Help with dialer CallerID

    Yes

  20. Help with dialer CallerID

    I am finally able to create a dialer using MySQL and it worked but I'm having problem with the callerID as the call is being seen as spam in some cases which is out rightly rejected and when it goes through, it shows the callerID as the name of the dialer. Can someone point me in the right...
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