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  1. JohnS_3CX

    Fanvil V66 Pro Template soon?

    We will have a word with Fanvil about it ;)
  2. JohnS_3CX

    Fanvil v64 v2

    In this case please contact Fanvil Support directly, you might need an in between version possibly before they accept the latest My test units upgraded successfully and show Rev.B on the back sticker.
  3. JohnS_3CX

    Fanvil v64 v2

    Did you try to apply it via the phone's web UI or deploy from 3CX?
  4. JohnS_3CX

    T23G's stop working

    Good idea, especially since they no longer receive security updates. I think you'll find good replacements in the T3 series if you want some reliable entry level replacements for the T23G
  5. JohnS_3CX

    T23G's stop working

    Hi, I have noticed PoE modules tend to stop working on some older Yealinks, so try switching them to a wall plug adapter. Or perhaps it's time to retire them, these phone models are like 12 years old now and have reached end of life a good 5 years ago. They've had a good run :)
  6. JohnS_3CX

    Rainbow Screensaver/power-saving settings T58W

    Hi, Keeping in mind that this is not something that falls within the 3CX scope and we cannot help you when it comes to customized templates, I think this question is best answered by Yealink's Support and their own administrator guides. In addition to that, the phone itself does give you a few...
  7. JohnS_3CX

    X5U-V2

    Hi, This update in particular only addresses the Ringtone 6 issue. As we discussed in the other thread previously, the SRTP issue you described could be due to settings mismatch rather than the phone failing.
  8. JohnS_3CX

    V66 Routerphone?

    V66 is now a supported router phone with V20 Update 9.
  9. JohnS_3CX

    X5U-V2

    The firmware has now been updated and it contains a fixed Ring 6 (which is the default for queues)
  10. JohnS_3CX

    Fanvil V62 Pro as a router phone

    The V20 Update 9 final is now out, and you can add V62 Pro as router phones.
  11. JohnS_3CX

    Fanvil V62 Pro

    The phones support is now official as per V20 Update 9. You can go ahead and add them to your system.
  12. JohnS_3CX

    Solved Fanvil W620W – Compatibility and Configuration with 3CX V20

    Hi all, W620W devices are now supported router phones. 1. Upgrade to V20 Update 9 2. Ensure the phones have the correct firmware from here before you provision them or enable this option before adding them, Under Phones > Options
  13. JohnS_3CX

    Fanvil V66 Pro Template soon?

    Hi all, V66 and V66Pro are now supported router phones. 1. Upgrade to V20 Update 9 2. Ensure the phones have the correct firmware from here before you provision them or enable this option before adding them, Under Phones > Options Enjoy!
  14. JohnS_3CX

    Fanvil i16VS & 3CX

    Hi, Since I can confirm that this model works with the webclient on a local PBX, I assume it should normally work for you too. I tried both Chrome and Edge with success. A couple of suggestions: 1. Today a new firmware was released, your PBX will probably download it shortly. This is the...
  15. JohnS_3CX

    Fanvil v60p not registering

    I think there was some confusion here, because there is no such thing as "connecting phones through the mobile app". Also be advised the V60P is not a router phone. In your exact scenario, an SBC is mandatory. Please go ahead and install an SBC...
  16. JohnS_3CX

    Fanvil i16VS & 3CX

    What is your exact firmware version?
  17. JohnS_3CX

    Fanvil i16VS & 3CX

    >> It does show video when answered on the mobile app. This is a good sign that the door phone works as intended. Avoid queues, video is not possible there. You need ring group or direct call. The next step is to receive video on the webclient now that you know the mobile app works: Ensure...
  18. JohnS_3CX

    Fanvil i16VS & 3CX

    Hi, The softphone does not yet have video support. The webclient and mobile clients do. Just make sure your webclient is set to browser mode before your door phone calls it:
  19. JohnS_3CX

    Fanvil i16VS & 3CX

    Ring group or queue? check to be sure.
  20. JohnS_3CX

    Solved [V20 SaaS hosted] Yealink W90B - default template Expires too short on REGISTER + SUBSCRIBE MWI, how to persistently override?

    It appears you are using the version that is actually known to have the issue. Please upgrade using this link here: https://www.yealink.com/en/solution-detail/resource-for-3cx It will bring you up to 130.87.0.30
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