Fanvil V62 Pro

[Ocean Support]

Can the configurable button on the handset be configured through 3CX or is the only option on the device gui?

3CX Hosted on V20.0 Update 4
Handset FW 2.12.18.14.1

 

[Charles_3CX]

Hi, the BLF keys on IP phones can be assigned either through the user's settings in the admin console or directly by the users via their WebClient or PWA."

 

[Ocean Support]

Hi, the BLF keys on IP phones can be assigned either through the user's settings in the admin console or directly by the users via their WebClient or PWA."

The button on the handset is not a BLF.



Edit - Sorry, I should probably clarify handpiece / receiver, not handset

 

[Charles_3CX]

In this case, we cannot control these from the 3cx system. You may be able to check their behavior on the phone, but this has not been tested on our side.

 

[JohnS_3CX]

V20 U9 Alpha Preview now adds support for the following models
https://www.3cx.com/blog/releases/web-client-redesign/

New Phones: V50P / V60P / V60W
New Routers: V62Pro / V66 / V66 Pro

For the best results make sure to upgrade your firmware first before provisioning, especially for routers:
https://www.3cx.com/docs/phone-firmwares/

 

[JohnS_3CX]

The phones support is now official as per V20 Update 9.

You can go ahead and add them to your system.

 

[Ocean Support]

Thank you John