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  1. Arthur.b

    Yealink WH64 and WH68 Headsets Answering Calls on Mute

    Same thing here with the WH64 headsets.The problem appeared with the latest available firmware, which is 29.421.0.30 for the headset and 34.421.0.35 for the base. We opened multiple tickets with Yealink support. They sent us a custom firmware (WH64-34.430.0.624.rom), which seems to resolve the...
  2. Arthur.b

    How to play hold music continuously between different queues?

    Thank you, @NikolasA_3CX , for your feedback. Is there any other way to implement what I’m requesting? The fact that there are call overflows between different user groups.
  3. Arthur.b

    How to play hold music continuously between different queues?

    I have an issue I’d like your opinion on: How can I create 'clean' transitions between queues without the hold music cutting out? Here is the specific scenario:An incoming call hits the 'Accounting' queue (3 agents). After 30 seconds without an answer, it rolls over to the 'Administrative'...
  4. Arthur.b

    Solved How to mute incoming calls from the SIM card when I'm in a conversation on the 3CX app?

    Thanks you Nikos ! You can mark this thread as "resolved"
  5. Arthur.b

    Solved How to mute incoming calls from the SIM card when I'm in a conversation on the 3CX app?

    Hi Paulo, 3CX hosted, in last version V20 U8 Android device, on android 13. Thanks you ThomB. its works ! Does it works on iOS also ?
  6. Arthur.b

    Solved How to mute incoming calls from the SIM card when I'm in a conversation on the 3CX app?

    Hi, It's all in the title! I am looking for a solution to prevent incoming calls from my SIM card when I am in a conversation on the 3CX application. It's quite annoying to have a ringtone during a conversation.
    • Arthur.b
    • Thread
    • 3cx app android app sim calls simultaneous calls
    • Replies: 5
    • Forum: Android
  7. Arthur.b

    IP Phone Firmware Updates

    Ten days later, there are still no release notes regarding the update to 96.87.0.22.... Neither on the 3CX website nor on the Yealink website. We would like more transparency regarding the changes made.
  8. Arthur.b

    M365 - How to Sync users without "Sync user account details" option ?

    Hi Nikos, You understood my request perfectly. I understand the internal workings between 3CX and M365. But isn't there a workaround?
  9. Arthur.b

    M365 - How to Sync users without "Sync user account details" option ?

    Hi, We are running an on-premise 3CX instance with 115 extensions. We have Microsoft 365 synchronization enabled to allow for SSO. During the initial deployment, we enabled the 'Sync user account details' option. We later disabled it so we could manually edit first and last names directly...
    • Arthur.b
    • Thread
    • details m365 o365 sync user
    • Replies: 2
    • Forum: Office 365
  10. Arthur.b

    3CX SELF HOSTED - NO SYSTEM CLOCK SYNCHRONIZED

    No news on that ? There no way you can implemented a fix on your script during the installation of the 3CX debian iso ? "https://downloads-global.3cx.com/downloads/debian12iso/post-install_12.5.0_a29bc3d.txt"
  11. Arthur.b

    How to disable meeting report emails ?

    One of our clients holds a lot of video meetings via 3CX and doesn't need reports for each meeting. It would be nice to be able to simply disable report emails.
  12. Arthur.b

    How to disable meeting report emails ?

    Hi everyone, Is it possible to disable the automatic sending of the meeting report by email at the end of a 3CX meeting? I looked in the "Advanced > Parameters" menu but found nothing.
  13. Arthur.b

    SNOM M900 - MULTICELL & MULTI ZONE

    Hello everyone, Has anyone ever set up an infrastructure using SNOM M900 DECT base stations? Here's the idea: there would be multiple chains of DECT base stations across different locations. The goal is for 3CX users with SNOM handsets to move freely between sites, with their handsets...
    • Arthur.b
    • Thread
    • dect multicell multisite deployment snom
    • Replies: 1
    • Forum: Snom
  14. Arthur.b

    3CX SELF HOSTED - NO SYSTEM CLOCK SYNCHRONIZED

    Hello everyone, We've noticed during our recent installations that the systemd-timesyncd package is no longer natively included in the ISO provided on the 3CX partner portal: debian-amd64-netinst-3cx.iso. Do you know why this change was made? This forces us to install the package manually...
    • Arthur.b
    • Thread
    • clock debian 12 ntp package paquet self hosted time time drift v20
    • Replies: 13
    • Forum: Phone System / PBX
  15. Arthur.b

    Solved AX83H - KEY TONE RE-ENABLED AFTER PROVISIONNING

    Hi everyone, We're testing the new Wi-Fi Phone from Yealink : AX83H Currently, we're experiencing a behavior that we don't like and that will bother our potential future customers: When you disable key tones directly on the phone and then re-provision it from the 3CX admin console, the phone...
    • Arthur.b
    • Thread
    • dect tones wi-fi yealink yealink ax83h
    • Replies: 3
    • Forum: Yealink
  16. Arthur.b

    Web interface request : Show assigned DID number(s) on contact card

    Hi everyone, To facilitate the exchange of information with external contacts, we would like to be able to view an employee's DID number(s) on their contact card. Currently, only the internal number, email address, and mobile number are displayed. Below is an illustration of what this could...
    • Arthur.b
    • Thread
    • contact did display extension view pwa team members web
    • Replies: 0
    • Forum: Web Client
  17. Arthur.b

    3CXPhone for Windows (16.3.0.264) and Yealink (96.87.0.16) no CTI

    Thank you Nicholas for this quick answer ! I'll forward to our customer. And do you know why it no longer works ? it's about the TLS 1.1 and TLS 1.2 that is not supported anymore on that new firmware ?
  18. Arthur.b

    3CXPhone for Windows (16.3.0.264) and Yealink (96.87.0.16) no CTI

    Hi, Since the release of the new firmware for the Yealink T5X (96.87.0.16), the CTI functionality via the "3CXPhone for Windows (16.3.0.264)" client no longer works. When dialing and clicking the green button to initiate the call, nothing happens. 3CX is running V20 U5. Many customers are...
  19. Arthur.b

    Change status based on internet connection

    Hi everyone, A client brought up a feature that would be very useful for mobile users. The goal is to automatically set the status to "Available" and stay connected to the queues when on the company's Wi-Fi. When switching to 4G, the status should change to "Custom Status 1," indicating that...
  20. Arthur.b

    QUEUE - VOICEMAIL ?

    You're right, the user received the voicemail. Is there no way to have it directly on the client?
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