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  1. Solved Snom d765 firmware update

    Hi Product : 3CX Phone System Professional Edition Version Number: 15.5.5 Screenshot of the folder attached. There is also a firmware_new folder. We are using the default template, running on Windows. It says our system is up to date.

  2. Solved Snom d765 firmware update

    I am using v15 of 3cx and it says all updates are installed. My phone Snm D765 is using 8.7.5.35 firmware. When the phone starts it tries to install the firmware updates from 3CX but it failes each time with the error "No Snom Fw. Update - Error: 98". I have checked the provisioning folder on...

  3. Unable to remove MAC address from Snom Redirection Service

    Ok. This has worked thanks. Interesting that no one at Snom could shed any light on this.

  4. Unable to remove MAC address from Snom Redirection Service

    This is from the email Snom sent me:

  5. Unable to remove MAC address from Snom Redirection Service

    I seem to be in a catch 22 situation here. We have quite a few Snom d765 phones. Through 3CX v15 I provision the extensions and enter the MAC addresses. This should then autoprovision the phones using the Snom redirection service. However the URL that appears in the telephone settings is...

  6. Old call log files were deleted to conserve disk space.

    Hi Thank you for clarifying this. The message says "Call Logs" not event logs. I will try and find out why the call history is not showing before February. It must have been someone else that has cleared this then. It may be worth changing the notification to say "Event Logs" instead of...

  7. Old call log files were deleted to conserve disk space.

    Hi I'm hoping someone can help me as when I call 3CX they won't help me without a support contract and try to redirect me to who I bought the licence from. These people also want me to take out a support contract. I have used v14 before, but on a different premises we are now using v15. I...
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