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  1. 3CX v15.5 Update 2 Brings QR Codes, Hotdesking, CRM Integration and More

    When logging into the new hotdesking feature on a yealink phone, a voice prompt States “file not found”. However the phone still which to new user. Anyone get this error?
  2. Outbound Call Flow Example

    In the example it states "we’ll increment the CallIndex, using another Launch External Script component" but doesn't show how to do so? Did I miss something? Thanks, Eric
  3. Lost Call From CFD

    It seems that when a call is transferred out of a call flow its recorded as a missed call in reports? Has anyone else seen this?
  4. PBX Express Time Zone Set

    Okay. Thanks again!
  5. changing license key on version 15

    That helps a bit, thank you.
  6. PBX Express Time Zone Set

    Great, thank you. It would be great if that is pushed to host as well as presenting the current time on the 3CX portal. With OVH my root password doesn't seem to be working. Is that set during the PBX express installation or is that something OVH is setting? I have a ticket open with them as...
  7. PBX Express Time Zone Set

    It doesn't seem like time zone setting is working, where could I find the actual time of this tenant? Location is getting closed messages when they are actually open. Thanks, Eric
  8. changing license key on version 15

    I'm in the same boat, then went to reload and rant into a "Too many activations" error." Would be really nice to be able to change this without a full reload especially using PBX-Express where I have to delete and get a new IP.
  9. Day of Week

    @dl @edossantos , Hey, Could you tell me if I wrote this right? I'm not getting it to work correctly. We open at 11am daily, close at midnight Sunday through Thursday and 2am on Friday and Saturday nights. ((DateTime.Now.Hour >= 9 && DateTime.Now.Hour <= 24) || (DateTime.Now.DayOfWeek ==...
  10. Day of Week

    Thank you and DL thank for that outline! I will try this out today.
  11. Compare to File

    Got this working last night, thank you! I did have some trouble with the way numbers were coming into our phone system. Some come in as +12393022155 and others as 12393022155 just as an example. I ended up writing some code to account for that but would like to find out why that happens...
  12. Day of Week

    Hey thank you for those.... From what I understand in other post he is using new Date().getDay() == 0 which should be for Sunday? When I compile, I get the namespace "Date" could not be found. Tried couple other ways using Microsoft article but not getting it. Time of day I think I'm good...
  13. Compare to File

    Tried this: https://www.3cx.com/docs/cfd-creating-phone-support-portal-1/#h.t300zs7g9cya FYI link to page two is broken
  14. Compare to File

    Sorry, I feel like a total new guy tonight... I'm trying to write a condition that will check session.ani against a list in a txt file. File would contain something like below--- (A phone number on each line) +12397762044 +12399472111 If it finds session.ani in the file, set variable...
  15. Day of Week

    Does someone know how to route based on day of week? I'm looking to do the following--- Monday through Thursday from 9am to 5pm route to location A Friday 9am to 8pm route to location B Saturday and Sunday from 12pm to 8pm route to location C Thank you! Eric
  16. Solved Queues

    Finally figured it out. Guess I need to be using +12395743611 as the number. Thank you for your help, wouldn't have found it!
  17. Solved Queues

    @edossantos Here is logs from CDR... What would be the DID? I called 2395473611 from 2397762044 but I'm not seeing the 22395473611. Why is that? Call 373983,00000BF3BF5BAE41_5385,00:00:06,2017/06/09 20:56:55,2017/06/09 20:56:55,2017/06/09...
  18. Solved Queues

    Hey @edossantos Only started with two branches for testing. Branch 1 EQUAL(session.did,"*2393022155") Branch 2 EQUAL(session.did,"*2395743611") Thanks, Eric
  19. Solved Queues

    Is Internal=<empty> suppose to have the DID?
  20. Solved Queues

    Hey @edossantos, I found my call but I don't see where the error? I was thinking it had to do with called DID but I don't even see where that is logged? My plugin is called "Calledwhatcenter". I feel like I'm missing something simple? 17/06/09 14:50:04.712|100005| Inf|10|0006|: New incoming...