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  1. SIP Trunk redundant outbound proxy

    Actually I looked at the list of supported SIP Trunks, and VoipInnovations is no longer on the list ...??

  2. SIP Trunk redundant outbound proxy

    We used a supported SIP trunk provider, VOIP Innovations. They had an outage yesterday on their main outbound proxy IP, however they provide multiple redundant IP addresses, which did not experience the issue. Can 3cx or anyone suggest how to take advantage of these redundant outbound IPs, if...

  3. 3cx behind a Sophos SG Firewall

    Assuming you guys already did this to disable SIP ALG: console> system system_modules sip unload? Are you saying the firewall checker is still red for 5060? It will remain red if you have limited connectivity WAN to LAN your PBX from only your SIP trunk provider IP(s). If the phones are...

  4. Solved Web client mac notifications bug

    Great news, thank you so much!

  5. Solved Web client mac notifications bug

    In 15.5 sp1 or sp2 beta, notifications settings per browser are not honored on a Mac, tested on all OS versions from 10.10 to 10.13. In Firefox/Chrome/Safari, if you set the notifications to be "alerts" instead of "banners", the notifications are not supposed to disappear, but they do. Our...

  6. Webclient Mac notifications issue

    On the Mac, notifications can be set per app (Firefox/Chrome) to be a pop-up banner that disappears after 5 seconds, or an alert that requires user intervention to dismiss. Unfortunately the web client is not honoring these settings, so no matter what you do, notifications always disappear...

  7. Solved Web client uses wrong web meeting URL

    Support pointed me in the right direction, and instead of using the suggested non-https link in the admin site, we changed to the https://site.com:5001/webclient and now things work.

  8. Solved Web client uses wrong web meeting URL

    The native fat client correctly takes you to the external 3cx webmeeting URL, ie https://xxxx.3cx.net/webrtc/etc, but our web client simply redirects to our internal non secure URL at http://host.domain.com:5000. I have a support ticket open (160841) but they are now blaming the issue on ports...

  9. Record call button

    Got it, thanks.

  10. Record call button

    Is there a way to program a record call BLF button through the 3cx management console for Yealinks, without having to do it manually via the phone web interface?

  11. Debian 15.5.5 Activity Log Query - CSTA & ParseException events

    I am on Debian 15.5.5 as well and get many of the same parse errors, using fully supported phones and fully support SIP trunk from VOIP Innovations: 08/21/2017 9:17:10 AM - Exception: ParseException ../../rutil/ParseBuffer.hxx:230, Parse failed unexpected eof in context: 41 ^ @...

  12. HTek

    Curious as well.

  13. Access call recordings 15.5

    With the new uCSTA ability to initiate call recordings, how does the user retrieve these recordings? I could not find any settings or methods by which the end user can retrieve these. Even using the option allow the user access to manage their extension via the web console and then download...

  14. Gear Up. V15.5 BETA is Here and Available for a Test Drive

    Just took a peak at WILDIX, you have to use their proprietary phones. Only support for one US based SIP trunk provider. No pricing on their web site. No thanks.

  15. Test Run the New 3CX v15.5 Alpha Today!

    Can you confirm you will be able to initiate a call recording in CTI mode for FANVIL phones, once they update their firmware? Will you be able to play back phone recordings via the web client?

  16. Notify Caller of Busy 480, 486 & 603 etc Responses

    Excellent question, I've been wondering the same myself, mixture of Yealink and Fanvil phones here.

  17. Preserving Original CallerID on external transferred calls

    We had the same need here to pass along the caller's CID when transferred to say a cell phone, and can confirm the settings you changed worked for our SIP trunk provider (VoipInnovations), and the cell phone received the correct caller CID, not our company's CID.

  18. Fanvil DHCP option for VLAN

    Any updates on this? About to try out using option 43 myself.

  19. Firewall Test Fails - unmatched mapping (4029) (On 5060)

    I'm curious what you would see when inbound calls would fail, we experience a very intermittent problem where inbound calls will ring on 3cx, but not connect, and the caller does not hear the ringing. Multiple instances of the call are created, and kind of start/stop, and you can never pick up...

  20. Implemented Group Voicemail

    Re: Shared voicemail access Agreed, coming from Shoretel, this would be very nice to have.
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