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  1. Callcenter 2.2.0.14 hangs after some time

    Hello, we are experiencing a problem after updating to latest 2.2.0.14 version of Elastix Call Center module. The porcess hangs and stops deliverying calls after some time working. It forces us to restart the service and kill 3 o 4 zombie processes and restart service again. This happen to us 3...

  2. Call Center module DNC big list slowdown campaign load

    Hi there, we have added recently a big (500k) DNC list, on our call center module and now trying to load a new campaign takes for ever.. We are talking about hours of processing to get it done.. Anyone has the same problem? if there is a design issue, is there a way to add some indexes on the...

  3. monitoring tab not showing queue calls on 2.4.0!

    It looks like the monitoring cdr on Elastix carries some problems since a long time ago. This time my version is 2.4.0 and asterisk 1.8.20 although it seems that still doesn't work on asterisk 11.5 As per this ticket issue: http://bugs.elastix.org/view.php?id=1593 That guy is still waiting for...

  4. Webrtc agent console addon Missing Dependency

    Hi all, we have a problem in one of our clients, they want to give a try to WebRTC agent add-on, but when trying to install it shows an dependency error. Below is a screen copy. Missing Dependency: screen is needed by package elastix-agent_console_webrtc-0.1-2.noarch (commercial-addons) Missing...

  5. ver 2.2.0 Agent already connected to other extension

    We were working for 4 months without a glitch, but now there was a massive agent disconnection (don't know the cause), after they relogged two of them can't relogin. The message says the agent is already connected with extension XXX. I saw this problem was solved in 2.1.99-9 but it seems it has...

  6. Notify doesn't send mail on elastic 2.3 multiple virtual fax

    HI all we have this problem on a client's server, I read a lot about hylafax and how it is implemented but can't find a solution. there is a file called /var/spool/hylafax/etc/config that says which script to use when notifying of sent faxes. the point is I found by default elastic points to the...

  7. Installing Elastix on CentOS

    I would like to install Elastix 2.4 on a remote installation of CentOS where I can not install form an ISO. Any help/clue?

  8. how to prevent agent form dialing * during a call

    hello Everyone, we need to prevent agents from dialing * to hungup calls. They usually use this to pass to the next call, so very often they doesnt wait enough for the client to answer so we loose many good numbers in the processs. Please if anyone knows how to block this, I will appreciate it...

  9. callback login problem No se ha iniciado proceso..

    I upgraded to 2.2 stable version. Trying to use callback login option.. The message says: "No se ha iniciado proceso de sesión de agente" when trying to login to the callback extension. Steps made: Created callback extension 57200. Created a new queue with dynamic member extesion 57200 as...

  10. Elastix Callcenter 2.1.99 login error

    We needed to migrate a server, and moved everything MYSQL,/var/www, and other files. The new server is the same name as the old one. At this point elastix works perfectly on all aspect except for the call center module. elastixdialer daemon works ok. When trying to login we get this: "No se...

  11. Inconsistent login logout on ncomputing

    WE have 7 ncomputing terminals binded to one CPU. Windows XP, and firefox. When all 7 agents try to login in the morning, only a few appears on the Loginlogout report. Although all of them are working and receives calls, only a couple gets into the report. Same thing during logout. What could...
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