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  1. Did I install the wrong app? I want to see the same screen on my Windows 11pro version as I see on my Windows 10 home version.

    I don't think my question was communicated properly. My question is this. I want to use the same app as in the first image, but I downloaded the same app as in the second image. How can I use the same app as in the first image? The app I downloaded from the Microsoft Store is the same app as the...

  2. Did I install the wrong app? I want to see the same screen on my Windows 11pro version as I see on my Windows 10 home version.

    As you pointed out, when you press the three dots and hit chat, it opens a new window in the chrome browser and you can chat from there. And not only do I not get notifications in the web browser, but if I use multiple accounts in the browser, it asks me to log in again, which is very...

  3. Did I install the wrong app? I want to see the same screen on my Windows 11pro version as I see on my Windows 10 home version.

    I am currently using Window 10 Home version in my company. However, my colleague is using Window 11 pro version and he wants to live chat with customers using 3cx live chat app, he installed the app as per the instructions, but the screen shown in the app is totally different and he doesn't get...

  4. Only the welcome message does not apply.

    I set it to 12:00 AM to 11:59 PM in the desktop app and the welcome looks fine. I fixed this issue Is it possible to have a call come to my mobile phone when a customer presses the phone icon to call us?

  5. Only the welcome message does not apply.

    It says I'm away, please leave a message!

  6. Only the welcome message does not apply.

    The welcome message is not applied. After you save and test all of your changes and click The autoresponder for the first message, the message at the end of the chat appears to have changed correctly, but the welcome message is not applied. What is the solution?

  7. Welcome message is not set properly.

    hello. I am using the 3CX live chat plugin on WordPress for a client. I want to edit the Welcome message for my customer, but it is not working.On chat end message is showing normally when they leave the chat box even after editing, but why is the Welcome message not working?

  8. Live chat box not showing when logged out of WordPress

    The problem is the callus.js file in the LightSpeed cache. If I exclude the js and css of 3cx live chat from the LightSpeed cache, I should be able to see the chatbox normally. What URL should I use to exclude the js and css of 3cx live chat from LightSpeed cache?

  9. Live chat box not showing when logged out of WordPress

    I've installed the 3cx plugin in WordPress and am trying to use it. However, I can see the live chat box in WordPress, but when I log out of WordPress, I can't see the box. I've identified that a plugin I'm using is interfering with 3cx. The interfering plugin is LiteSpeed Cache. What settings...

  10. I don't see the chat icon on the homepage Why?

    Are you telling me to deactivate all the plugins one by one and see if 3cx live chat works?

  11. I don't see the chat icon on the homepage Why?

    How can I tell if another plugin is interfering with 3CX?

  12. I don't see the chat icon on the homepage Why?

    https://www.3cx.com/docs/manual/live-chat/ I added the 3cx live chat plug in in WordPress. When I am logged in to WordPress, I can see the chat box, but when I log out or access my homepage on mobile, I can't see the chat icon. My homepage is https://www.tiamomassage.com/ . When I looked up...

  13. I can see the chat box on my PC screen, but I can't see it on my mobile screen.

  14. I can see the chat box on my PC screen, but I can't see it on my mobile screen.

    I can see the chat box fine on my PC, but I can't see the icon to use live chat on my phone screen. Is there a solution?
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