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  1. BT HSIPT - 3CX questions

    The limitation of going through BT directly was they required you to use a Samsung Ubigate device. Although BT's only offering was there WSIPT product, HSIPT is a new offering. I'm currently with BT directly and I'd like to keep it that way if possible, but using a Samsung Ubigate device would...
  2. BT HSIPT - 3CX questions

    I'm assuming direct from BT it still has the same limitations as WSIPT?
  3. BT HSIPT - 3CX questions

    Hi Folks, I might need a 3CX employee to answer this. I noticed there are now two options in 3CX for BT. WSIPT - Wholesale sip, BT require we use a samsung gateway device if we use this. Reading this thread I have seen a mention of HSIPT here -...
  4. 1 Way Audio on Remote Phones

    I didn't open the firewall reports on one of my sites, to see if it would affect anyone. After a few days, remote users didn't get any audio. opening the ports resolved this.
  5. 3CX v15.5 Update 2 - Yealink T29G's won't re-provision?

    I turned off the voicemail beep and changed to a custom template. The beeping seems to have been resolved.
  6. 3CX v15.5 Update 2 - Yealink T29G's won't re-provision?

    Is there anyway to pick a different provisioning template? after a phone have been provisioned? The reprovising and reboot hasn't fixed the repeated voicemail beep from the yealink handset.
  7. 3CX v15.5 Update 2 - Yealink T29G's won't re-provision?

    I do have a repeating tone happening, which I think is related to the phones having Voicemails, never use to constantly beep. seems to be doing it every 10-15mins, hoping re-provisioning and rebooting the phones have fixed this.
  8. 3CX v15.5 Update 2 - Yealink T29G's won't re-provision?

    Maybe its my fault for not understanding the re-provisioning. I'm use to seeing the phones reboot when re-provisioned. Seems this isn't the case anymore, has the re-proversion process changed?
  9. 3CX v15.5 Update 2 - Yealink T29G's won't re-provision?

    Thanks for your reply, all phones are on the local network. All phones could be reprovision before upgrading to 3CX v15.5 Update 2, although I also upgraded to the latest firmware of the phone before installing 3CX v15.5 Update 2. So not sure if its a yealink firmware issue or a 3cx issue.
  10. 3CX v15.5 Update 2 - Yealink T29G's won't re-provision?

    I updated to 3CX v15.5 Update 2 and now my Yealink T29G phones won't reprovision when I click the reprovision button 3CX v15.5 Update 2 - Running on Windows Server Yealink T29G running firmware version - 46.82.0.20 Issue is the reprovision button doesn't work. click it nothing happens to the...
  11. disable web console?

    Hi Folks, I was wondering if its possible to disable the web console from outside of the lan? at the minute I can hit port 5001 and access the web console from anywhere and I'd like it to only be available inside my internal network. I think port 5001 is used for presence info and provisioning...
  12. ClickToCall Chrome Extension Not working properly

    re-provisioned the phone and it seems to be happier. Thanks for the help.
  13. ClickToCall Chrome Extension Not working properly

    I know that I've all updates downloaded, I was wondering from the yealink's point of view how can I tell.
  14. ClickToCall Chrome Extension Not working properly

    How do I know if I'm using the latest template???
  15. ClickToCall Chrome Extension Not working properly

    The yealink as far as I'm aware is running the latest version of firmware available: 46.81.0.61.
  16. ClickToCall Chrome Extension Not working properly

    So I've just upgraded to v15.5. I've installed the click to call chrome extension Configured it to use the web client. I can click on my mobile number via our CRM. My desk phone rings(Yealink T29G) It displays "Make Call" I pick up my desk phone It still display Make Call My mobile rings for...
  17. 3CX remote Presence v15

    Few questions, I'm trying to get remote presence of A 3CX bridge to work. But I can't. do I need both sides to have a Professional license or just the side that I want to show the presence on? EG Office B has a standard license but is configured to send Presence info. Office A has professional...
  18. Calls to Brazil from the UK

    Thanks for the suggestions, will give them a go and see if I can get to the bottom of it
  19. Calls to Brazil from the UK

    It has always been the case. Mostly to numbers in Sao Paulo from what I can tell. Both Mobile and Landline. I can't think of anything else to do, to try and rectify this issue.
  20. Calls to Brazil from the UK

    Hi all, Just wondering if anyone else has had issues with calls to Brazil? I've two 3cx phone systems one in the UK & U.S. But I can't get calls to Brazil to be reliable. I've tried a few different things, using our ISDN30 line sin the UK, using a VOIP line we have in the UK & also routing...