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  1. WebRTC problem.

    We can not run firewall checker, because people is working with 3CX. UDP ports 9000 - 9500 opened.
  2. WebRTC problem.

    Problem is not in devices, because we have IP phones too. Tried on 3 computers and 2 IP phones. Mics and headphones also working properly
  3. WebRTC problem.

    Dear, community members and 3CX staff. I have configured 3CX WebRTC on our company, but problem is - no sound (caller, destination) Version of 3CX is 14 SP3 STUN server is disabled. Firewall rule on 3CX server created (ports 9000 - 9500 UDP allowed) Tried both browsers Chrome and Firefox...
  4. 3cx v14 daily report - set manual time.

    Dear YiannisH_3CX, That sounds bad. I have to do it manually then.
  5. 3cx v14 daily report - set manual time.

    Dear 3cx team. I am calling daily report for extension statistics. But I need to set time from 9:00 AM till 8:00 PM, but when I choose yesterday time sets from yesterday 12:00 AM till today 12:00 AM. Is it possible to change default time? And will it work if I will set up custom report...
  6. 3cx VAD Statistics

    Ok. Thank you. I have some ideas how to realize that. :) I thought there is some special function for that. In asterisk we have these functions. You can see which menu used often and which is less, also sorting and filtering available. Maybe this did manually too.
  7. 3cx VAD Statistics

    So I should do it manually. Insert Database function and while caller press this button it will insert information in database or increment the number by 1. Am I right?:)
  8. 3cx VAD Statistics

    Hello. I build an IVR on 3cx VAD. It has wide menu with many functions. Operator connect, credit request, leave feedback, listen for balance, pay your credit etc. So what I need? Is there any function that I can see statistics how often this branch of menu used and which one is less. For...
  9. DB access on .xlsx file through ODBC.

    Okay, thank you for enhanced answer. Will try to access on oracle database in that case.
  10. DB access on .xlsx file through ODBC.

    What about Oracle DB's? How it can be connected on 3CX? Should I install driver on server, like ODBC? In window "Database Access Configuration" I can see only Data Source. Server and Database unavailable. Thank you.
  11. DB access on .xlsx file through ODBC.

    Edossantos, thank you for your reply. I read all this 4 topics about building IVR :) How I can check that my 3CX VAD sees this file? When I try to connect it through ODBC it appears in gray color and could not be selected...
  12. DB access on .xlsx file through ODBC.

    Hello. I am trying to access excel spreadsheet by Database Access. I downloaded driver for ODBC Excel, installed drivers for Windows Database Access 2010. I want to connect to the file sort it and get unknown cell value. I tried get count of row. SELECT count(*) FROM [CustomersSheet$] WHERE...
  13. Record button.

    Worked for me with this function: CONCATENATE('..\\DataFolder\\',session.ani,'.wav') If the caller number for ex 35875 Saves file like this 35875.wav Maybe it will help to someone in the future Thanks.
  14. Record button.

    Worked for me :) Thank you very much. What about the name of files? I tried this function: http://www.3cx.com/blog/docs/emails-from-vad/ CONCATENATE(‘CallFrom_’,session.ani,’.wav’) Wrote it like this: CONCATENATE(‘..\\DataFolder\\','CallFrom_',’.wav’) I want the record function to save .wav...
  15. Record button.

    Ok. I will try and give you a reply about it.
  16. Record button.

    Hello. Working on call center project with 3CX VAD. There must be a function when a customer want to leave message. Offer or complain. Checked topics here where problem with record function appeared. Did not helped for me. Please help. What am I doing wrong :( File Name...