Search results

  1. CALL drops whitin a minute after firmware upgrade

    I did it diffrently. The issue really came after updating to the new phone firmware, but we only use 2 hardware phones. So I removed them from 3CX so there is no longer a connection with them, also they now have not ethernet. So the HW Phones should no longer be an issue, but still my problem...

  2. CALL drops whitin a minute after firmware upgrade

    Sometimes when the call gets terminated the receiver is parked for about 10 seconds

  3. CALL drops whitin a minute after firmware upgrade

    In addition: Turning off "PBX delivers audio" does not help.

  4. CALL drops whitin a minute after firmware upgrade

    Hi, So i updated my Yealink firmware today (I have Yealink T23G) to the latest supported version in 3CX. After this update 3CX started dropping calls. The drops are between 0:01 seconds and max 2 minutes. This happens on incomming, outgoing, and internal calls. This happens with the Yealink...

  5. Queues not forwarding after timeout

    Hi Yiannish_3CX, your solution seems to work. Thank you for that. For now it will do as a work arround, but when will the next patch be released? cause I have multiple queues, and i dont want them all with a timeout of 125 seconds.

  6. Queues not forwarding after timeout

    @YiannisH_3CX does this help? And is there comming a patch for this cause this is a crucial fault for us.

  7. Queues not forwarding after timeout

    Hi Yiannish Master, and ringing timeout is both set on 120 seconds. Hold music is USprogressive.

  8. Queues not forwarding after timeout

    Anyone who knows what to do or what tot test in this situation?

  9. Queues not forwarding after timeout

    Hi, Since the latest service pack we experience that calls coming in our main queue are not being forwarded to the specified queue after the timeout period. What can I do to fix this, cause we are missing a lot of calls this way.

  10. Queue ext unregistered after 15.5.8801.3 update

    Bit of similar problem here, except after updating to the latest version Queue A does not connect trough to Queue B.

  11. 3CX Mobile app just does not work

    @cjkoll, what happens is, when I have a voice call a 3CX call comes through. When I decline the 3CX call the normal voice call goes silent, and seconds after that the voice call gets disconnected.

  12. 3CX Mobile app just does not work

    Hi @YiannisH_3CX is send you the fault report for problem nr. 2.

  13. 3CX Mobile app just does not work

    I can reproduce this on the wifi no problem at all. I use version 15.5.6354.2

  14. 3CX Mobile app just does not work

    The phones i'm trying this all on are the following: Huawei mate 10 pro - Android 8.0 Samsung Galaxy S7 - Android 7.1 Samsung Galaxy S6 - Android 7.0 OnePlus 3T - Android 7.0 All have installed the latest 3CX app version available in the dutch Google Play store. For point 2 I'll reproduce the...

  15. 3CX Mobile app just does not work

    Hi, Are there any other people how experiance that the 3CX mobile app (on android) is just not working as it should? 1. Regular the app does not come up when there is an incomming call (I can reproduce this on any android device with any version). Yes, I have configured the Google API for...

  16. Calls stay active

    @sip.bg I indeed suspect something like the 'bye' packet being lost, but the issue here is that I can't reproduce it, but sometimes I do see it happen. The someone is in a 52 minute call with the front door. @leejor, it happens 2 or 3 times a day. It always happens with calls answering our...

  17. Voice is delayed

    See my above comment on the network diagnostics. Slight delay, its difficult to say how much time there is between. My users tell me they notice it during al call, which results in people talking at the same time.

  18. Calls stay active

    Hi, What we see is that when a call is picked up (using the 3CX android app) and the call is directly hung up (using the 3CX android app) the call stays active in the PBX, and can only be ended in the PBX. Is this a bug?

  19. Voice is delayed

    Does anyone know more about this or can anyone advise me about this?

  20. Voice is delayed

    @sip.bg thank you for the reply. Performance issues are always difficult to deal with. Our network is very small so the PING time from my clients to the PBX has an average of 1ms, no packet loss.
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom