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  1. apostolis_3CX

    Solved Unsupported Server Version

    Glad to be of help.
  2. apostolis_3CX

    Solved Exit - Ignores PUSH disappear

    Hi, Actually you don't have to enter the phone settings to do so. Just switch status to one that has configured PUSH notifications=OFF (eg DND) and close the app as you would close any other app on your phone. Doing this the app won't be running in the background, PUSH notifications won't be...
  3. apostolis_3CX

    Solved Unsupported Server Version

    It seems that the PBX is not updated to version 16. New client is compatible only with version 16. If you don;t want to update PBX to latest version you will have to uninstall the 3cx client from the phone and install the old one which you can find here. You will just have to reprovision...
  4. apostolis_3CX

    Push that button! All New 3CX Android App

    Also a Xiaomi user. As you already said long pressing on icon wont give you shortcut for app settings in MIUI so just open General settings - Manage apps - select 3cx - you will find Force stop on the bottom of the page. Deactivating the account will also do the work although I personally just...
  5. apostolis_3CX

    Solved 3CX ver. 16.1.0.41 - Contacts bug?

    Hi, If you want to list only 3cx contacts in contact page just go to device settings - applications - 3cx client - and switch off permission to native contacts. Just keep in mind that each time you visit contact page on 3cx client you will be asked again to grand permission. Just deny. As for...
  6. apostolis_3CX

    Solved Android Client Unsupported server version error message.

    The new android client version 16.1.0.41 is compatible with PBX v16 so if you are getting the above message probably the PBX is not updated. Regarding the autoupdate of the client this is a setting in Playstore which applies to all of your applications. If setting autoupdate is ON then...
  7. apostolis_3CX

    Solved 16.1.0.41 deactivate account

    By long pressing on the active account a sub menu appears with options to Deactivate - Edit - Delete. In case you are interested in not receiving PUSH you can just edit one of the available statuses (eg DND) and disable PUSH notifications for this status only. Once you configure the forwarding...
  8. apostolis_3CX

    After last update on Android, tons of unneeded contacts added to 3CX contacts

    The admin can configure this setting from MC - extension - Forwarding Rules. The user can access the forwarding rules from his mobile device by just taping on the status indicator (top right corner). After configuring each status he can then easily switch between a status that has Push...
  9. apostolis_3CX

    After last update on Android, tons of unneeded contacts added to 3CX contacts

    Hi, If you do not want the native android contacts to be listed in 3cx contacts just remove permission to access contacts for 3cx App. You can do this from the phone's settings - Applications - select 3cx app - permissions. Just keep in mind each time the contact page is opened 3cx client will...
  10. apostolis_3CX

    Solved Compatibility between Server and Android / Iphone app

    The specific answer is Yes. Legacy android client (16.0.0.35) will work just fine with PBX version 16.0.3.676 so you can go on and Update your PBX. The android clients will auto update to latest stable version (16.1.0.41) if Playstore autoupdate is turned ON. If not users will have to do it...
  11. apostolis_3CX

    Push that button! All New 3CX Android App

    That's probably an issue with Android 10. It will occur if you disable notifications for 3cx app from android settings, when you enable notifications again it seems as if the setting is stuck to disable. Try to uninstall 3cx client, install again re provision and make an incoming call. Just make...
  12. apostolis_3CX

    Push that button! All New 3CX Android App

    Have you checked if Push notifications for the current status are enabled? You can find this new option on the Status Forwarding rules.
  13. apostolis_3CX

    Push that button! All New 3CX Android App

    Updating to v16 would be the best solution since v15 will not contain new features or fixes but if you prefer to not update and remain with PBX version 15 there is a way for mobile clients to not auto update. Just open playstore find 3cx app and disable autoupdate for the application. In case...
  14. apostolis_3CX

    Push that button! All New 3CX Android App

    By long pressing on the active account a sub menu will appear with options to Deactivate - Edit - Delete. You can also disable Push Notifications for your current status. Just click on status icon (top right corner) and edit current status forwarding Rules. In the bottom you will find option to...
  15. apostolis_3CX

    Unbelievable difficulty adding parties to existing conference call

    @mgerity In order to add more participants to active conference using the windows client just press the button right next to conference subject as shown in image.
  16. apostolis_3CX

    Android client 16.0.0.35 on Sony ZX1 47.2.A.6.30 (Pie February 2019):

    Thank you for your feedback @nobody , From your description it seems your issue is relevant to one we are already aware of. It is not caused by blackberry hub but has to do with the number of saved contacts. We already have a fix but will be included in new beta release. I would suggest you to...
  17. apostolis_3CX

    v15.5.400.874-Android - Invalid Number Error when Trying to Use Optimized Bluetooth Functions (Beta)

    @SnowBlinderP Could you please specify how you are trying to initiate the call. Do you select a contact from the phone's native contact page, select a contact from the 3cx contacts or just dial the number in 3cx app dial screen? Also after number is ready to be called do you press the "Call"...
  18. apostolis_3CX

    Re-Provisioning Yealink T42S Fails

    After the RPS request is sent to Yealink RPS server, factory reset the phone. Once the phone reboots it will contact the Yealink RPS server and retrieve all the necessary information. Just make sure that in the extension's settings >> Options >> Restrictions the "Disallow use of extension...
  19. apostolis_3CX

    Cause: 487 Request Terminated/INVITE from

    Check your messages.
  20. apostolis_3CX

    Duplicate extensions in deskphones

    Hi Sean Williams, Kindly be informed that the 2 BLF keys are pre configured based on the default template of the phone. In order to change them a custom template should be used for the phones. Also be informed that in case a ticket is opened with 3CX Support and the phones are provisioned with...
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