3cx-aws

  1. 3CX AWS Deployment

    Hi everyone, just a quick question, i have been trying to deploy a new Instance to AWS but following the current Setup's Guide provided link does not seem to work anymore. https://www.3cx.com/docs/pbx-amazon-aws-marketplace/ leads to...
  2. Migration of Recordings from FTP to AWS S3 and Backup Redundancy in 3CX v20 U7

    Dear 3CX Team, I hope you’re doing well. We are currently running an on-premise 3CX v20 Update 7 installation with automatic recording archiving to a remote FTP server. The system is functioning properly — 3CX transfers the recordings, updates the “archived” flag in the database, and when...
  3. 3CX Certificate Upload – Invalid Format Error

    When attempting to upload a valid certificate file (.pem) to the 3CX web management console, the system displays the error: This occurs immediately upon file selection, preventing certificate upload and configuration completion. Environment Details: Platform: AWS EC2 (3CX Phone System )...
  4. 3cx - GOIP not working on v20

    Good day everyone I would like to have support for the following Case: “ As you know we have installed 3cx v20 on our AWS and successfully got it operated, now all we need is to connect our Generic GSM gateway ( GoIP - 16 sim cards ) into the 3cx system to use it as our main call center app...
  5. Solved Outgoing calls failure - 403 Forbidden - GoIP8

    Hello. I need help with outgoing calls. The log shows me this: Call or Registration to 9407580XX@(Ln.10006@GSM211_2) has failed. 181.XXX.XXX.42 replied: 403 Forbidden; from IP:181.XXX.XXX.42:5060 Incoming calls work correctly.
  6. Answered calls showing as not answered on other extensions.

    Hi, I am running 3CX v18.0 (Build 939) hosted on AWS, with local SBC on a Pi. I have several ring groups setup. Depending on the incoming trunk the call goes to a Digital Receptionists, a message plays "dial one to continue". When one is dialed the call is sent to a ring group. If the call is...
  7. AWS Hosted System and Fanvil SBC Provisioning

    Hi, Community. I'm using an AWS-hosted 3CX system which has been working great with the soft phones / apps. Now we're trying to put dedicated VoIP phones in place. I'm having nothing but challenges trying to provision a Fanvil V2 IP Phone (much less set it up as an SBC). I want to document...
  8. Is it safe to downsize an AWS EC2 3CX instance?

    My company installed a few self-hosted 3CX systems on AWS EC2 through the 3CX portal. And we adjusted some instances from T3.micro to T3.small. Now we actually decided that one of the systems actually could use less resources and therefore we'd like to downsize it back to T3.micro. I'm thinking...
  9. AWS Hosted with Local SBC

    I have my 3CX setup in AWS, with local SBC. The SBC and all the phones are on a UDM PRO with 192.168.2.0 subnet. What local ports need to be open? Is there any local forwarding needed for the phones or SBC
  10. Hosting 3CX on AWS China cannot install

    Hi, I'm trying to install 3CX on an EC2 instance (debian 10 buster) hosted on AWS China - Beijing region, but when i try to enter the access key ID and secret on the Amazon AWS option it returns the message "the entered provider credentials seems to be invalid" I already followed the guide for...
  11. v18.0.3.450 to 18.0.3.461 fails

    Hello all, We are running a Debian9 VM hosted on AWS servers. While attempting to update v18.0.3.450 to v18.0.3.461 (Hotfix 1 (Security and Memory Issue)) it fails each time. I have attempted to reboot/restart and run the update again but will continue to fail. I have listed/attached the error...
  12. 3CX V18 Final update 4,18.0.4.965

    Hi , I have configured self managed 3cx Linux based instance and it's hosted in AWS . Currently My instance running on 18.0.3.461 version so what my query is i need to update version from 3cx Management Console or From Server also update the version? Before going to update the version to...