3cx teams

  1. Teams integration with 3CX Hosted

    I am trying to make the Microsoft Teams integration to 3CX v20 u10 Alpha. We run hosted on the 16SC tier. I am a little concerned because the Teams instructions talk about the need for a certified SBC and both Teams and 3CX instructions talk about a FQDN that falls within my registered domain...
  2. Error when trying to execute PowerShell script dial plan

    Hi there, We're trying to activate TeamsDirect Routing with the PS script teams_dial_plan.ps1. After connecting to the tenant and executing the script, here is the error code: Set-CsOnlinePstnUsage : Cannot add these items to the collection as they conflict or have duplicate key/identity...
  3. 3CX MS Teams Sync not working

    Hi all. Our 3CX Teams Sync is not working as the title suggests. Wodering if I share the SupportInfo logs with anyone you could have a look at the logs to see why? We are running version Version 20.0 Update 5 (Build 551 Release) and have enabled 2 way sync between 3CX > Teams and Teams > 3CX...
  4. 3CX - Teams: Cross Platform Presence

    Hello! I have two questions/feature requests: 1) Are there any updates on the cross-platform-presence feature between 3CX and Microsoft Teams and vice versa? 2) We activated the "Teams direct routing" feature in 3CX. Now all calls are also forwarded to Microsoft Teams. Is it possible to block...
  5. 3CX Direct Routing Outbound Calls Fails

    Hello Everyone im from Germany, i have configured the Direct Routing in my 3cx according to instructions from 3cx. Icoming Calls to my Number can i see and use in my Teams. If i want to call outbound from teams, this fails after 3-4 seconds. In the 3cx reports is the failure: 04.08.2022...
  6. Dynamics: Call records from Teams in Company-card

    Hi I have misunderstood is it possible to see call records in Company-card and play it to listen? I have 3CX with MS Teams integration and 3CX with Dynamics Integration. In this article described this possibility...
  7. Target endpoint for +41... can not be built!

    I'm having trouble getting the team integration to work properly. Inbound calls are working fine and also calls from Phones connected directly to the 3CX instance. The corresponding Error Message is "Target endpoint for +41... can not be built!" Does anyone has a hint for me, what could be wrong?
  8. 3CX Phonebook in Teams

    Having just setup the 3CX integration into Teams, the only thing I cannot find how to do is to add the 3CX company phonebook into the Teams contacts. Is this possible. Many thanks Jonathan