3cx v20

  1. Shared Park from mobile v20

    In the past, we've created "dummy" extensions which forward to SP1, SP2, etc. so that a user can dial the extension number to utilize shared parks from the mobile app. For example, 501 may forward to SP1, 502 to SP2, etc. This has worked well, but seems to have stopped working upon upgrade...

  2. V20 where can I find Teams direct routing User sync script?

    V20 where can I find Teams direct routing User sync script?

  3. Help with Parking - 3CX V20

    I am trying to setup parking on a V20 hosted system. I have a yealink T54w phone and I'm trying to set up parking. My hope (and maybe this is incorrect) is that the phone user can press transfer and then SP1 on the button to the left of the screen. That doesn't seem to work though. I also tried...

  4. Trunks issue in V20

    Hello everyone, I upgraded from V18 to V20. I used trunks that were not "validated" by 3CX in the V18 and everything worked perfectly. Following the update, I found the trunks but the behavior is erratic. For some I had errors in the "unreachable" logs with DNS errors" while the destination...
  5. Wesley | Ruijs IT

    Makecall not logged in V20

    Hi, I just used the make call function to send the call to all the SIP Devices (dropdown option Smartphone) from the Windows 3CX Desktop App (Version:18.13.959) and I answered the call on my Android 3CX app (Version 20.0.0.32). The call has been answered by the other company but for some reason...

  6. 3CX V20 DID Issues | Twilio

    Hello, I have setup 3CX to use Twilio but i can only enter Main Trunk Number. It does not let me enter DID numbers. The button does not work. I have attached a screenshot. https://prnt.sc/5W8uvzZOUbTI Regards,

  7. Solved v20 incoming SMS routing

    working with v20 for the last week or so. I have been using Flowroute for several years and one user receiving and responding to all SMS messages for a few years. Just realized this has not been working for awhile now [not used with high volume]. I am trying to get it up and working again in...

  8. V20 - Where to find the password to login to the phone

    Hi All, Does anybody have any idea where to find the password to log in to the phones own admin portal? I have tried the password from the phones tab > auth info and that doesnt work. Any thoughts or suggestions, please.
  9. SnakeRiverWebDevelopment

    V20 Update Info

    I have updated a few systems to V20 and noticed that some things have changed, i highly recommend confirming your inbound rules are confirmed, I have noticed that sometimes the settings do not carry over to the update. My advice is to make sure all settings are as you need them to be after the...

  10. V20 Update

    Updated to V20 and attempting to add a user to a current ring group. I go to CALL HANDLING>RING GROUP>USERS. I add the user and click the save button but it will not stick/persist. I have tried on 2 different browsers and doesn't make a difference.

  11. v20 Hosted by 3CX issue with office closed prompt outside of business hours.

    Hello, We recently upgraded to v 20 and I noticed that when we setup business hours for departments, and I perform a test call, once I choose an option in the IVR for a department that is closed, a message that says "sorry our offices are closed please try later" ( in an Australian accent)...

  12. VoIP Trunk cannot add DID

    Hi, did an upgrade to V20, everything seems to work as expected, but in the VoIP Trunk i can not add another DID? i see the DID Tab, but cannot click it. Is this a bug or supposed to be so? with best regards, Ferdinand Haselbacher

  13. V20 upgrade server did not respond

    I Ran the V20 update last night however on reboot the server didnt respond to ping, came in early and saw that GRUB had 2 options in advanced to boot into version 4 or 6, so selected 4 and my system is now back online again Do i need to reconfigre the NIC after a reboot? or did the update just...
  14. Guillaume Bourgeois

    V20 build 1340 - the old Management Console from "/deprecated" removed ?

    Hi @edossantos , I'm trying to access the old management console via /deprecated, I thought it would remain there for a while? Has the strategy changed? https://www.3cx.com/community/threads/how-to-bind-a-cfa-to-a-did-in-v20.123145/post-578361 thx
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