activation

  1. ArneDery

    2FA -enabled vs activated

    We enable 2FA for all users by default. However, there is an important distinction between enabling 2FA for a user and the user actually activating 2FA. When 2FA is enabled for a user, the user must log out and log back in to complete the activation process. On existing systems where 2FA is...
    • ArneDery
    • Thread
    • 2fa activation mfa
    • Replies: 0
    • Forum: Server

  2. License Activations - VM Migration v20

    I am preparing a 3CX hosted migration from VMware and converting to Hyper-V. I saw this article about the static MAC address: https://www.3cx.com/docs/installing-microsoft-hyper-v/. My question is, as a just in case this does not work and I need to get system back online asap, will my v20...

  3. 3CX V20 activation check intervals

    Hi there, We are using 3CX V20 on Debian Linux, Our security policies don't allow us to open permanent internet access to the server so we have to create a time based access list for 3CX communications with activate.3cx.com Does any body know about the connection intervals? is it required to...

  4. 3CX license change

    We switched vendors and upgraded last year from a perpetual license to annual and were given a free year. Our free year expires on Thursday this week, and we've purchased a new license key at a reduced SIM call level (Pro 64 VS 128). I am unable to activate the key on our existing installation...

  5. Solved License Activaction

    Hi everyone, I tried to install 3CX 15.5 but my license doesn't work. Product cannot be activated because license key is for a previous version. Upgrade license key or purchase maintenance from https://customer.3cx.com/orderform/default.aspx So, I tried to install 3CX 16 but it doesn't work...
    • snruiz
    • Thread
    • 3cx15 activation license
    • Replies: 7
    • Forum: Web Client

  6. 3CX failed to establish connection to activation.3cx.com - Google Hosting

    Hi all, The below is from our first google hosted 3CX server, can anyone advise as to what is required to allow this commination?
  7. TeldataSolutions

    3CX Is Unable to Find Suitable Network Adapter (Activation Failed)

    After upgrading from V15 to V16, I'm getting an Activation Failed error with the following message: "3CX is unable to find a suitable network adapter on this server. Check that you have an enabled network adapter and that it is connected to the internet so 3CX will be able to reach 3CX...

  8. Solved Activation Issue

    Good Morning, I am getting an activation issue on a new 3CX deployment. When trying to activate I get the error "Unable to reach 3CX License Activation Server. Confirm that your Primary DNS Server is able to resolve activation.3cx.com ". I have set the DNS to google (8.8.8.8) and removed all...

  9. Issue with Activation

    Hello, I have an issue with activation. 3CX failed to establish a TCP connection to activation.3cx.com. I have read about having to upgrade to the latest version of the software to fix the problem. The only issue is that If i do that ill loose my call display. My current license displays...

  10. Solved Cannot load license information. "3CX failed to establish a TCP connection to activation.3cx.com."

    When trying to load the license information, we get the following error message: "3CX failed to establish a TCP connection to activation.3cx.com." I've seen several forum posts on this so I have already tried setting the primary DNS to 8.8.8.8 but this did not solve the issue. Below are the...
  11. panda33

    Unable to activate the licence

    Hello, I've installed a 3CX a few months ago on a local server of a customer without any problem. I am moving the entire 3CX installation to Online.net datacenter in order that it works better (the ADSL line of the customer is not perfectly stable). I obviously did a backup / restore on the...
    • panda33
    • Thread
    • 3cx failed to establish activation activation problem activation.3cx.com licence
    • Replies: 12
    • Forum: Phone System / PBX

  12. Solved Can nslookup activation.3cx.com but PBX will not refresh license information

    I have been through many other forum posts but none are resolving my issue. I have purchased maintenance which should have been active from 14th September but I get the same error message "Unable to reach 3CX License Activation Server. Confirm that your Primary DNS Server is able to resolve...
  13. mukkacow

    Solved Moving from "Google VM" to "Vultr" suggestions

    Hello! I've been testing my 3CX Pro for a few months on Google Cloud VM (g1-small) and it's working great. Looking around the forum I've read that some of you are using 3CX on Vultr so I wanted to try them and I have installed a 3CX TRIAL on a VM (1 vCore / 1GB / 25 GB SSD) for $10/month...
  14. Moawia Noor

    Solved Activate Call Waiting

    Hi , we are using V14 , I can activate call waiting for one extension by enabling the busy status . Is there a better way for achieving this for all the extensions at once . Regards, Mo.

  15. License Activation Failed - VPS - OVH

    Hello all, I'm receiving the activation failed on restore using an OVH VPS (Debian). It looks like everything restored but I can't get pass the activation part. I've even set up a new VPS install without a restore with same results. Any ideas on how to fix this? :confused: "The activation...
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