License Activations - VM Migration v20

PhoneEP

Premier Customer
Joined
Feb 15, 2023
Messages
68
Reaction score
15
I am preparing a 3CX hosted migration from VMware and converting to Hyper-V. I saw this article about the static MAC address: https://www.3cx.com/docs/installing-microsoft-hyper-v/.

My question is, as a just in case this does not work and I need to get system back online asap, will my v20 license still activate if I MAC is switched back to how it was, Dynamic? Our 3CX instance has been on the same VM for quite a few years now, no other activations other than yearly renewal. I read mentioned a few times if you have activated on multiple machines you could run into it not activating and needing to contact sales, which to avoid downtime I would like to not have to do. Do you think static will be just fine, but if not, will I have any issue activating?

My plan is: Save current physical address, convert VM to Hyper-V, before booting change physical address (from link above), boot VM

Thank you in advance.
 
Hi.,

This should not be an issue, if the mac address has not changed then changing it the one time over to a new VM should not cause an issue.
 
You are welcome.
 

Forum statistics

Threads
111,956
Messages
589,927
Members
164,858
Latest member
MichaelRussell3