address book

  1. number format for outgoing SMS messages

    Hello. We are using 3cx v20. Configured generic Siptrunk, SMS is enabled by using a custom template. SMS works properly when sent in 11-digit format. When a user tries to send an SMS to another user from the address book, where the number is specified in 10-digit format, it fails. Is there an...
  2. Michael Schönburg

    Polycom & 3CX Company Address Book

    Hello, does anybody know if one can use the 3CX company address book or any dynamic address book (e. g. LDAP) in a Polycom IP Phone (in our case the Polycom Trio 8800)? Looking forward to any solution/hint/idea. Best regards, Michael Schönburg IT-Center Engels
  3. Problem with filling the address book from CRM

    Using 3CX CRM Template Generator, a template for integration with your own CRM system was created. The problem is that every time an unknown number is requested, the 3CX address book is overwritten (advanced - > contacts), the numbers are not added to the id of the record, and the new record...
  4. Snom M700 Phonebook

    Hello, We Have reticently been asked by a new customer of ours to have a look at their existing 3CX installation. They use the Snom M700 Base stations. We haven't had much contact with these devices, therefore I wanted to ask the community what the M700s capabilities are what the phone-book is...
  5. nitrox

    grandstream wp820 wireless phone and address book

    Is there a way to read the address book of 3cx (linux version) via grandstream wp820 wireless phone? thank you
  6. Apple iCloud integration for iCal & Address Book into 3CX

    We understand businesses often use Microsoft Exchange for Calendar sharing but more and more companies use Apple and its operating system. More than 50% of our staff, especially in Sales, prefers Mac over Windows. The Apple Calendar iCal and Address Book can currently not be integrated into 3CX...
  7. 3CXPhone for Windows 15.5 - Not displaying address book or call history

    Hi All, I am really struggling with an issue with the 3CXPhone for Windows (v15.5.10795.4). We use 3CX for our company internally and provide the service to our clients. The issue I am having is with my own installation on my laptop (had to be!). My Windows client does log into the phone...
  8. Enable "Show unregistered extensions" by default for all Windows Clients (15.5.1694.0)

    Late night I updated our Windows client on our 3CX server. Then I come in today and people are complaining they can't see the full address book. We have all of our agents in the 3CX directory but they don't actually use the 3CX system. That means that they have extension but are normally left at...
  9. Office 365 Address Book Integration

    I have a Standard license that I am working on setting up. On the edition comparison page, under application integration, it states that Office 365 is supported within the Standard edition for address book only. However I cannot find any documentation on how to set this up. All I can find is...
  10. Minor bug: directory listing xml files Linux

    Two things I've noticed with my new installation of 3CX (Linux ISO). When you add users through the web interface the created xml files - both 000000000000-directory.xml and 3CXPhone-directory.xml files have the individual's first name in the <ln> or <LastName> fields. Secondly, when the...