api integration

  1. Third party application - Call Service

    Hello, We are a software development company and we been using 3cx since a lot of years. We created an app that pops up when someone gets called via the 3CX. We used the 3cxpscomcpp2.dll. An year ago the integration stopped working and now are looking into the problem. The logic is: 1.We have...
  2. CRM integration for unsupported CRM's

    Hello everyone, I have a VTiger 7.4 opensource CRM setup. When I tried to integrate the CRM with my 3CX, it shows that it is not supported. I tried to install this VTiger API module but when I try manual authentication it shows me a 500 HTTP error: https://github.com/sardoj/VTRestfulAPI As I've...
  3. jpskinner

    Freshdesk API - Ticket ID Input

    Hi all, I was wondering if you can assist with the below please. I am trying to make a CFD where the end user enters in their ticket ID, and it will read the tickets status; whether that be pending, open, solved, etc. URI: "https://****.freshdesk.com/api/v2/tickets" (want to then filter by...
  4. Integrate Holiday Calendar in CFD

    Hello together, we're using 3CX CFD for managing our international calls to different SIP-Trunks and different queues with only one 3CX system. In our size the most important thing is to manage the different holidays and phone times for each country. At the moment I have to look up holidays...
  5. Integration to Zoho CRM

    Hi all, We have recently opened the API connection between our 3CX management console and our Zoho platform of which I have successfully authorised the token and can see that there are API connection credits being registered as traffic. What isnt working is the physical logging of activities...
  6. Geckoboard

    Hi, I would like to see how many callers are in the queue and how many agents are online via our Geckoboard. I can see there is a section to add an API, was wondering if 3CX supports this and if so could anyone offer assistance please?
  7. Make a call form third party application

    The CRM integration is perfect for us. But this is in my opinion only form 3CX to the CRM. But we have also an option in our CRM which initiate a call on an extension. Is there something like: https://my.3cxpbx.com/api/makecall?extension=10&number=+31725068585 I could assume that we need some...
  8. Integration 3CX avec CRM/ERP

    Bonjour, Essayant d'intégrer 3CX à notre système ERP, je chercher la bonne façon de le faire. Les objectifs sont les suivants: reconnaissance du contact la fiche client/fiche support doit s'ouvrir automatiquement dans notre système passer des appel sortant depuis notre système ... 1) L'outil...
  9. Make A Call From Application?

    Still confused here. How can I make a call from a .net application that I have written. It's 2020 and it appears that I can't integrate with my phone system! The Cal API that was available during my evaluation trial period has disappeared and I see promises for an API on the 3CX site - "as...
  10. some question about 3cx api integration CRM

    Hello everyone I have some questions about 3cx We have our CRM if we integrate 3cx api to our crm can we have this feature : CRM user can click on a button in CRM to accept the call CRM user can click on a button in CRM To make an outbound call CRM user can click on a button in CRM to...
  11. URGENT!! listen received wav file from web services and transfer phone call to another web services?

    Hi guys, I need some help or comment about how to receive and listen a wav file from web services via requested link and get back wav file and forward/transfer a phone call to another web services come from this link? I created this schenario but didn't create VAD yet and woul like to get any...
  12. Listen received wav file from web services and transfer phone call to another web services?

    Hi guys, I need some help or comment about how to receive and listen a wav file from web services via requested link and get back wav file and forward/transfer a phone call to another web services come from this link? I created this schenario but didn't create VAD yet and woul like to get any...
  13. Find out if call is on hold

    Hey Guys, Im building some integration here and i want to find out wich of my Windows Client calls is the one active. Wanna find out if the call is On Hold or not. Is there something in the API that may help me accomplish that? Thank you all!
  14. Details on PhoneSystem.Root.MakeCall()

    I have a situation where I need to make calls from my custom code (C# on Linux using .NET Core). Here are the details: I have an application hosted (console) on the same server where 3CX instance is hosted. By some trigger, I need to trigger (or make) a call to a "Phone Number" - (external) on...
  15. Reporting API

    Is there any API to get the reports data like total number of calls entered/answered/abounded or this type of statistics to be viewed on a portal Thanks
  16. integration from within an ERP/CRM system. 3 newbie questions

    High to all, I would like to develop a dll embeded in our ERP/CRM Client (windows) which would act as a Softofone for 3CX. I would like to register, monitor, answer, trnasfer and begin call from inside our ERP/CRM. Q1. As I undrstood i have to use then Call Control API. But this must run on...
  17. PHP API

    Hi there; We are one of licenced 3CX users. We want to develop an integration system with 3CX. We use CS Cart as ecommerce platform. I sent the API document to my developer. Then he answered me as below: "In 3CX developer APIs - we are not able to find the PHP APIs. Please ask for the PHP...
  18. V15 API phone status

    Hello, I'm working with the 3CX Integration Template and I'm wondering how i can get the telphone status (active,away, in a call, etc) Can I just run a database query on the 3cx database in the (with acces from the http api to the 3cx database) ? Or are there other (beter) ways to do this ...
  19. Solved Anyone using status lights to indicate call status?

    Hi all! Today, we were discussing around the office how we could better indicate to others that we were on a call, and someone had the idea of a status light that could integrate with our 3CX softphones via the API to indicate that we are on a call, as it isn't always obvious if we are waiting...