authentication

  1. YubiKey/FIDO2 support for authentication

    Hello, Native MFA is available in 3CX with TOTP for some time now, and it's a good first MFA method, way better than SMS. We'd like to now ask for YubiKey support to authenticate into 3CX webapps, desktop apps, and mobile apps, using FIDO2/WebAuthn. This would align 3CX with the broader...

  2. OpenID

    I realized only today that 3CX only supports logging in with Google or Microsoft credentials but not a more universal SAML/OIDC approach. Would be much appreciated if this feature was added. My request is practically identical...
    • vic-t
    • Thread
    • authentication
    • Replies: 0
    • Forum: 4SC

  3. 401 Unauthorized Error with 3CX API Despite Correct API Key

    I am developing an integration between 3CX and Google Sheets to automatically fetch call recordings and details (such as caller ID, callee ID, call duration, and recording URL) based on phone numbers listed in a Google Sheet. I am encountering a 401 Unauthorised error when attempting to access...
    • MayurMali
    • Thread
    • 3cx 401 unauthorized authentication endpoint integration
    • Replies: 6
    • Forum: SMB
  4. ewconnect

    Riconoscere cliente senza login

    Stiamo integrando la Live chat del 3cx su un portale, ma abbiamo notato una mancanza importante a nostro avviso. In sostanza, non c'è modo di fare l'identificazione del cliente in modo programmatico (ovvero da codice). Il caso d'uso è: aggiungo la live chat sul mio portale. Quando un utente...

  5. CFA User Input and Authentication Validation Skip

    Hello 3CX Forum, I have a question about the User Input and the Authentication components in CFA. I designed a new Call Flow for a customer of ours that needs to check for a specific number that the caller must enter to be transfered to a specific User. In my tests both of these components...

  6. Editing phone extensions and password changes

    We are a school district with 30 phone extension changes this year. Normally I would changed the first and last name and email address and clear the extensions vm. I can no longer do this. If I go to change the name... In order to save the change I have to change all of the authentication...

  7. Locked Out of Management Console

    Hi there, I changed the system Owner and now I'm locked out of the admin console. After serveral login attempts, the forgotten password link doesn't appear so I have no way of resetting it. Can anybody help, please? Thanks, in advance.
    • Riley_QCS
    • Thread
    • authentication console password password reset
    • Replies: 2
    • Forum: SMB

  8. Registering Extension with only extension number and SIP Password

    Hi All, 3CX Detail: 3CX Version, 18.0 Update 7 Server OS, Debian 10 Is the 3CX Server Hosted and where? On-premises IP Phone Make/Model/Firmware version, N/A Provisioning Method: Local Trunk Provider or VoIP Gateway Make/Model, NetSG Has the Firewall Checker passed: YES Are custom Phone...

  9. Skyetel Trunk Authentication Error

    Hello, i have a new 3CX Startup Pro account. I've added a Skeytel Trunk using the config guide, but it never connects. The error message is Trunk Authentication Error. The SIP credentials from Skyetel are correct as I directly copied them from the Skyetel Website when it appeared. Also, I've...
    • franknitty69
    • Thread
    • authentication skyetel trunk failed to reregister
    • Replies: 1
    • Forum: US

  10. 2FA 2 Factor Auth on Login

    Hi, the year 2021 is coming to an end and I'm sorry to report that the 3cx v18 still has no 2fa auth to offer! Please do not come to me with: -Microsoft or Google have a solution if you connect it! There must be a 2FA solution that runs with any APP. Bruteforcing and data spying and you are...

  11. SIP Trunk Authentication ID with special character

    Hi everyone, I've been trying to set up a SIP Trunk from my local telecom provider in 3CX but can't get it to work. I'm getting "403 Forbidden" errors from the SIP server's side. Using Wireshark I can see that the authentication ID from my provider gets changed by the 3CX server. The ID...

  12. Lots of failed authentications - how can we avoid this ?

    Hi, On our 3cx cloud instance, we see many failed authentications (and then, blacklisted IPs). I think it would be safer to only authorize authentications coming from the 3CX tunnel and, for generic devices, from our public WAN IP address. On the virtual server's firewall, incoming traffic on...

  13. DID Logic Call or Registration to DID Logic has failed.

    I am experiencing an issue with my SIP trunk to DID Logic. This is occuring on 2 seperate 3CX installations using seperate SIP trunks to DID Logic. It appears to be similar to the report at...

  14. Connect 3CX and Asterisk

    Hello, I follow this tuto : https://www.3cx.com/docs/ But my bridge doesn't work. My primary server is an Asterisk with freePBX. My 3CX is a second server (trial version for testing solution). My sip.conf on Asterisk : - Outbound (trunk name: 3CX_peer) : host=IP_3CX type=peer username=ID_user...

  15. Authentication error because of using same nonce by 3CX

    Hello, This is the second time over a period of one month that I am experiencing periods of authentication reject messages while registering to a DIDLogic SIP trunk we are using and the reason for that is same nonces in register messages sent to trunk provider. The problem is that the SIP...

  16. Bridge: Authentification error - but internal calls are possible

    Hello, I do have an old Panasonic PBX (TDE200) as a bridge salve, so I can still use the DECT solution they provided. Calls get thru from 3cx to Panasonic, also vice versa, from Panasonic to 3cx - but only, when its an internal ext from 3cx. On external calls (Panasonic > 3cx > Sip Trunk) I do...

  17. New password/auth requirements in 15.5 SP6

    Hi, Is there a way to edit the policy that triggers the alert under Extensions since upgrading to SP6? We are able to change Auth and deskphone passwords but our Auth ID field is all numbers (it's the full phone number of the extension which is 10 digits, but contains no letters). It's...
    • bonezAU
    • Thread
    • admin console alert auth authentication policy security
    • Replies: 4
    • Forum: Phone System / PBX

  18. Whitelisting IP Addresses

    Hello, We are receiving steady streams of authentication failures from IP addresses around the internet and as they emerge we tend to block the IP or the IP range to prevent them from trying to access the 3CX system again, version 15.5.5. As we are becoming more aggressive in blocking the...
    • Cory P
    • Thread
    • authentication blacklist firewall ip address security whitelist
    • Replies: 1
    • Forum: Phone System / PBX

  19. Remote Connection Log

    Howdy folks! 3cx sends me a notification every time a remote IP is black listed for too many unsuccessful authentications. Where can I see a log that shows the successful remote authentications? Thanks!

  20. Connecting 3rd party softphones to 3cx

    Hello! Can you please help me with following questions: 1) Is it possible/supported to connect 3rd party softphones like Zoiper, xlite to 3cx PBX? I know that I can use 3cx client and it's cool except delay issues we're facing and which I'm trying to solve in another thread 2) When I'm...
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