aws

  1. All extensions unregister and re-register simultaneously

    We're having an issue where all of our extensions unregister and re-register all at the same time. We're using a variety of Yealink, Polycom and Grandstream phones with a variety of different connection methods including Direct SIP, Local LAN, etc. Doesn't matter what phone or connection...
  2. 3CX Backup/Restore from 15.5 to 16

    Hey everyone, I'm running into a few issues here. 1st) 3CX version 15.5.15502 on Debian 8 is unable to upgrade to Debian 9 and therefore Version 16. Fine and dandy; suggestions are to take a backup and restore to version 16 2nd) The restore on a brand new install of 3CX from the Amazon EC2...
  3. 3CX Hosted PBX Conversion

    Hello. I would like to decommission my 3cx hosted instance, and reinstall to an AWS account, but I'd like to ensure a smooth transition and no DNS errors. Is there a way I can do this through the console, or can someone from 3CX shut down the instance at a specific time? Thanks!
  4. 3CX or user error?

    We've setup a 3CX system using AWS and it has been working perfectly well for the last 6+ months. Recently, one user has noted frequent complaints from their customers regarding call quality. The user does not hear any crackling/distortion however the caller on the other end does. This is only...
  5. AWS Lightsail Advanced Firewall Settings

    I've been playing with 3CX on AWS Lightsail, but the firewall settings that I have access to is limited. I would like to be able to allow access not only by ports, but also by source IP. Does anyone know if this is possible? I like the fixed pricing model, but it seems a bit too restricted...
  6. ArtR

    Moving license to new install

    Tried https://www.3cx.com/docs/manual/pbx-backup-restore-failover/#h.2a3yvcw23lo4/ but this doesn't seem to be accurate or doesn't apply to my license as it is already the free one? I'm just trying to move the PBX from my initial on-prem windows install to an AWS lightsail install. When I go...
  7. Backup 3CX PBX to S3 Bucket

    Hey Everyone, I have several 3CX instance running on the Debian on AWS. I would like to backup the PBX directly to an S3 bucket and wanted to know if anyone has any idea on the best way to do this? I was thinking of doing it via FTP? Is that possible? Does anyone have a better idea or...
  8. AWS Deployment - Upgrade Query

    Does anyone know if you can upgrade from Debian 8 to Debian 9 without having to redeploy an AWS instance through PBX Express? I can see you can manually upgrade like follows: https://tecadmin.net/upgrade-debian-8-jessie-to-debian-9-stretch/ or...