aws

  1. 3CX Certificate Upload – Invalid Format Error

    When attempting to upload a valid certificate file (.pem) to the 3CX web management console, the system displays the error: This occurs immediately upon file selection, preventing certificate upload and configuration completion. Environment Details: Platform: AWS EC2 (3CX Phone System )...

  2. SSH Access AWS

    Hi! I have some 3cx systems installed on AWS with the official AMI. Now we migrated them from v18 to v20 and I found some problems with the access. I'm trying to access to the Logs folder "/var/lib/3cxpbx/Instance1/Data/Logs" and it seems I don't have rights. It gets stuck trying to enter in...

  3. Initial restore to self hosted in AWS uses HTTP.

    MOD: Can't post to self hosted as "i need a self hosted system to do so" , could you move this thread please? When instantiating a server using the AWS marketplace listing, the initial login is http only. Anyone sending a backup of a system will be sending thir SIP trunk credentials in...

  4. Cloning Virtual Machine

    Hi, we currently host our customers 3cxs on AWS, we have like 20 or 30 there but now we upgraded some of our own datacenters so we are planning to move these VMs to our own cloud. We have made a new virtual machine (debian+3cx v.18) and installed it giving for example a X.X.X.X ip address. We...

  5. 3cx - GOIP not working on v20

    Good day everyone I would like to have support for the following Case: “ As you know we have installed 3cx v20 on our AWS and successfully got it operated, now all we need is to connect our Generic GSM gateway ( GoIP - 16 sim cards ) into the 3cx system to use it as our main call center app...

  6. Anyone who have tried to get 3cx to work through NSX firewall in VMWare on AWS?

    It looks like I'm the first one who encountered this setup. Anyone who can give some hints? https://aws.amazon.com/vmware/ BR Per

  7. Migrate 3CX from AWS to VMware in a Colo

    A partner of ours with multiple 3CX customers hosted in AWS would like to move those VMs out of AWS. Has anyone done a migration like this before? Is it possible? If it is, I'm assuming each VM will be backed up into an ISO file or something like that so that it can be imported on the new...
    • npittman
    • Thread
    • 3cx iso aws export hosted hosted pbx hosting hypervisor migration virtual machine
    • Replies: 1
    • Forum: SMB
  8. TPR3CX

    Moving 3CX to AWS

    Greetings all, With V20, we are considering moving our 3CX system from our VMWare environment to our AWS tenant. Is there a recommended solution documented anywhere, or do I just roll out an EC2 and host it on there? Thanks!

  9. Your 3CX Debian OS failed to update

    Hi, Currently runnung: Product Professional Annual Version Number 18.0 Update 9 (Build 20) Debian 10 Buster (AWS) Update is showing: Version 20 is now available. Before upgrading, take a full backup of 3CX and save it outside of the instance. This upgrade will also upgrade Debian from 10 to...

  10. AWS Hosted System and Fanvil SBC Provisioning

    Hi, Community. I'm using an AWS-hosted 3CX system which has been working great with the soft phones / apps. Now we're trying to put dedicated VoIP phones in place. I'm having nothing but challenges trying to provision a Fanvil V2 IP Phone (much less set it up as an SBC). I want to document...

  11. Is it safe to downsize an AWS EC2 3CX instance?

    My company installed a few self-hosted 3CX systems on AWS EC2 through the 3CX portal. And we adjusted some instances from T3.micro to T3.small. Now we actually decided that one of the systems actually could use less resources and therefore we'd like to downsize it back to T3.micro. I'm thinking...

  12. Third-Party SIP Trunks not listed

    Am I missing something? I recently setup a self-managed pro version of 3CX on my AWS account, but when I go to setup the trunk it does not list voice connector as an option. I saw others mention something about third party sip trunks in the list but I don't even have that option.
  13. autorescue

    "Call transfer failed"

    I am having issues with forwarding to an external number when there is no answer in a ring group. I found this thread, and attempted each fix described in it: https://www.3cx.com/community/threads/call-transfer-failed-when-transferring-to-external-number.71673/ None has worked. The calls out...

  14. Amazon AWS Self-hosted with your cloud provider in Africa (Cape Town) af-south-1 deployment fails

    The AWS Machine Type field is not displaying when deploying an Amazon AWS Self-hosted instance with AWS as the cloud provider in Africa (Cape Town) af-south-1 region. The wizard queries AWS correctly as it is displaying the correct SSH Key information for this and other regions, but the Machine...

  15. v18.0.3.450 to 18.0.3.461 fails

    Hello all, We are running a Debian9 VM hosted on AWS servers. While attempting to update v18.0.3.450 to v18.0.3.461 (Hotfix 1 (Security and Memory Issue)) it fails each time. I have attempted to reboot/restart and run the update again but will continue to fail. I have listed/attached the error...
    • Mando
    • Thread
    • 3cx-aws aws debian 9 failed self hosted v18 v18 install fails v18 update
    • Replies: 2
    • Forum: Phone System / PBX

  16. Self Hosted AWS install timeout

    I am on the 3rd or 4th try creating a AWS self hosted install though the creation tool All steps are accepted and the machine is created and running in AWS. The timer continues to run down and then changes to Wait a few moments After 30 minutes I eventually receive a email that the install...

  17. Move 3CX instance from on prem (https 5001) to AWS Lightsail

    Good morning, afternoon, evening, night. I have a client that currently has a Debian based 3CX deployment running on premise using the default ports (https on 5001 for example). I need to move this instance to an AWS Lightsail instance. I've only deployed new instances in the cloud before, and...

  18. Solved 3CX Windows Client - echo

    Hi, I have been experiencing so much echo when using the 3CX Windows Client v18, which is installed on the VM running in AWS. Since my customer has multiple users using the VMs in AWS, I'm trying to establish whether the issue only occurs for a single user. In the meantime however, I would like...
    • Mike94
    • Thread
    • 3cx windows client aws azure echo qos
    • Replies: 3
    • Forum: Web Client

  19. Solved 403 Forbidden

    Hello, I get incoming calls but, outgoing one's I get "Calls forbidden by administrator". In the log I have: "403 Forbidden/INVITE" Details: AWS + Chimes FQDN: XXXXXXXXXX Version: 18.0 (Build 314) No blacklist All "UP" Any ideas? Thanks

  20. 3CX System not working

    What do I have to do? Review your network access rules and ensure that you allow connectivity to activate.3cx.com. Outbound TCP:443 must be allowed to activate.3cx.com. Due to the nature of our service clusters, we cannot provide you with a fixed IP list. Ensure that you update your 3CX PBX by...
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