We had an issue, when trying to use Plantronic headset with the new Universal WebHID that was released with update 6 of 3CX. After some troubleshooting, we figure out it was because the Plantronic Hub application was installed on the pc. Upon unistalling the Plantronic Hub, we we're able to use...
Can't find where you export contact data from? To xlsx/csv. Please can someone link a walkthrough to how to export Saved Contacts, or let me know how? Thanks in advance!
Hi :)
Can I replace the floating minimized bubble, with a static button/link/bubble in ANY way? I just need the trigger to be in a fixed place.
I am given the option to change this parameter: Live Chat > Styling > Minimized button: Bubble - BUT there is no other values to select. I assume there...
Hi All,
I tested button call control (RCC - remote call control) with a wider set of Poly headsets with the 3CX Windows Client, Version 16.3.0.179 and Plantronics Hub version 3.20. The test included inbound call: headset rings, answers, ends, outbound call: headset activates, ends.
I had success...
galaxy s5 active (sm-g870a) with android 6.0.1 march 2017 security update, kener 3.4.0-9723602 with 3cx 16.0.0.47
is there a known issue with the home and back buttons being disabled. after a reboot, everything works fine but after some time and working on the phone (nothing suspicious or...
Do we have some news regarding this post/request for 3CX Windows Client?
-> https://www.3cx.com/community/threads/disable-queue-toggle-login-logout-option-in-3cx-client.50228/
We want to remove "Q" button from 3CX Windows Client, in order to remove possibility that users change status for...
To prevent us from having to use custom templates for creating additional LINE Buttons on user's phones, I'd suggest a "RESERVED" option within the BLF Configuration.
For Example: If I want to configure Buttons 3-5 as other user's accounts on my clients Yealink T46S phone, it would ideal if I...
Can somebody please implement the feature to react to bluetooth headset button press to answer a phone call.
Its easely described here: https://stackoverflow.com/questions/6287116/registering-a-headset-button-click-with-broadcastreceiver-in-android
Many of our customers asked for that feature.
Can someone confirm behaviour below is correct and as per 3cx design or are we experiencing some glitch or incorrect setup?
Agent is available and logged IN a queue. By pressing Q - agent can almost instantly log IN and OUT from queue as he/she wants.
Q-Manager can log this agent IN and OUT of...