call transfer

  1. Calls from our 3cx to a customer 3cx fail on transfer

    The situation is that if we call just one of our 3cx customers, the phone rings fine and is able to be picked up. However, when someone on the other end attempts to transfer us to another user, we then start to hear our own 'On hold' music. If I watch the customers 3cx dashboard I see this as an...

  2. Question regarding Call Transfer function

    Hello, I would like to inquire about attended transfers. If I do an attended transfer and the client is put on hold, how do I get their call back so I can speak with them?
  3. Andriy

    Fanvil phones x3s and x5 2.10 firmware bug

    Dear Team and Members I have found a bug in Fanvil x3s and x5 firmware. I have a few problems with transferred calls. Unattended transfers work just fine. but on Attended transfer, after the transfer is completed, the final destination (call receiver) can not hear the original caller. I have...

  4. How to block call transfer between agents using 3cx app

    Hello, please is there a way / possibility how to block call transfer feature, so agent CANNOT transfer a call to another agent? Thank YOU
    • Milos
    • Thread
    • call transfer
    • Replies: 2
    • Forum: Android
  5. Andriy

    transferred calls shows extension not caller

    Hello, We have a problem when transferring calls desribed in this thread https://www.3cx.com/community/threads/after-update-to-15-5-8801-3-transferred-calls-shows-extension-not-caller.54479/ But it is closed for discussion When a call is transferred to an extension the extension who...
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